Facilities Assistant

National Trust; Congleton; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Substantial pension scheme (up to 10%)

Free entry to National Trust places

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance up to 32 days

Flexible working wherever possible

Employee assistance programme

Free parking at most Trust places

Job summary

The National Trust is seeking a Facilities Assistant / Handy Person for Little Moreton Hall in Congleton. This role focuses on practical maintenance and presentation to ensure the venue remains welcoming and well-kept for visitors.

You'll perform cleaning and light repairs, help unload deliveries and move outdoor furniture, and support the wider team while delivering high standards of service. The role is permanent and part-time (15 hours per week).

Qualifications

• Compliance with UK employment requirements.
• Eligibility to work in the UK.

Responsibilities

• Maintain day-to-day presentation of National Trust buildings and outdoor spaces.
• Carry out cleaning and minor maintenance tasks (e.g., drains, gutters, painting, repairs).
• Assist with unloading deliveries and moving outdoor furniture.
• Provide high standard of customer service to visitors.
• Support other teams as required.

Skills

Customer service

Team player

Tools & equipment

Organised

Adaptable

Willing to learn

Flexibility

Job description

Summary

We're looking for a Facilities Assistant at Little Moreton Hall to help keep the whole place in good condition and running smoothly for all the people who visit. This role is all about using your practical skills and attention to detail to look after a place that people love. Internally, you'll be known as a 'Facilities Assistant / Handy Person'.

Salary

£13.25 per hour

Contract Duration

Permanent

Working Pattern

You’ll work 15 hours per week, typically worked across 3/4 days out of 7, including weekends and Bank Holidays. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We’ll try to give as much notice as possible.

For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

Interviews

Will take place on Friday 13th November at Little Moreton Hall.

What it's like to work here

Little Moreton Hall, a timber-framed building, surrounded by a scenic moat, has defied logic for over 500 years and is still standing strong. Built to make a statement of their status by the Moreton family, Little Moreton Hall was constructed during the Tudor period, with the earliest part of the house begun in around 1504. Nestled at the back of the hall is the manicured knot garden, where we grow herbs and vegetables that the Tudors would have used for their cooking and medicines. We also grow produce, which we use locally on site in our tea-room and our pantry.

What You'll Be Doing

In this role, you’ll help with the day-to-day presentation of the National Trust’s buildings and outdoor spaces. You’ll be turning your hand to all sorts of cleaning and minor bits of maintenance (including cleaning drains/gutters, painting and repairs) and making sure that all our facilities are kept in good working order. You'll also be asked to help with some manual work such as unloading deliveries and moving outdoor furniture.

Duties such as cleaning, sweeping and litter-picking, both inside and outdoors form a core part of this role. You’ll be aiming for the highest standards of customer service everywhere you look after, and this includes speaking to people as they visit and helping them with any queries. You’ll also help other teams if they need extra support.

You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Who We're Looking For

• focused on giving great service to everyone you meet
• a team player, but also happy to work on your own initiative
• comfortable using tools and equipment
• well-organised and adaptable
• willing to learn new skills
• comfortable working in flexible and adaptable way.

The package

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places

National Trust place

Little Moreton, Newcastle Road, Congleton, CW12 4SD

Documents

Facilities Assistant_Handy Person - A2.pdf

Requirements

Compliance.Eligibility to Work in the UK

Closing Date

08 November 2026

Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.

Safeguarding Statement

The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.