Facilities Assistant

National Trust; Congleton; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Pension scheme

Free entry to National Trust places (3

Free entry for guest and children

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance up to 32 days

Flexible working when possible

Employee assistance programme

Free parking at most Trust places

Job summary

National Trust is seeking a Facilities Assistant at Little Moreton Hall in Congleton. The role focuses on practical maintenance, attention to detail, and helping ensure the site is well-presented for all visitors. You’ll work as part of a small team and may also take initiative on tasks.

Customer service and reliability are valued daily. This permanent, part-time position involves 15 hours per week across 3–4 days, including weekends and bank holidays.

Qualifications

• Experience delivering good service to visitors is essential.
• Able to work in a small team or on your own initiative.
• Comfortable using basic tools and equipment for maintenance.

Responsibilities

• Help keep Little Moreton Hall in good condition and running smoothly.
• Carry out routine maintenance and ad-hoc repairs as required.
• Support visitors and ensure safety and accessibility.

Skills

Customer service

Team player

Tools use

Organised

Willing to learn

Flexible working

Job description

We're looking for a Facilities Assistant at Little Moreton Hall to help keep the whole place in good condition and running smoothly for all the people who visit. This role is all about using your practical skills and attention to detail to look after a place that people love. Internally, you'll be known as a 'Facilities Assistant / Handy Person'., We'd love to hear from you if you're:

• focused on giving great service to everyone you meet
• a team player, but also happy to work on your own initiative
• comfortable using tools and equipment
• well-organised and adaptable
• willing to learn new skills
• comfortable working in flexible and adaptable way. Salary: £13.25 per hour

Contract Duration: Permanent Working Pattern: You'll work 15 hours per week, typically worked across 3/4 days out of 7, including weekends and Bank Holidays. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We'll try to give as much notice as possible. For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. Interviews will take place on Friday 13th November at Little Moreton Hall.

The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for **everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places