Facilities Assistant

Hilton; Brighton; On-site; Full time

Job summary

Join Hilton as a Facilities Assistant and play a crucial role in maintaining our high standards. You will be responsible for essential maintenance tasks, ensuring compliance with legal regulations while providing excellent customer service. This position offers growth opportunities within a globally recognized hospitality brand.

Benefits

Smart uniform provided

Free meals on duty

Personal development programmes

Team Member Travel Program

High street discounts

28 days holiday increasing to 33

Discounted dental and health cover

Discounted Car Parking

Temporary accommodation if relocating

Inclusive Team Member areas

Qualifications

• Previous maintenance experience in electrical, plumbing, or painting.
• Relevant qualifications advantageous.

Responsibilities

• Carry out maintenance repair work to high standards.
• Implement statutory and legal requirements.
• Respond to enquiries and maintain green areas.

Skills

Customer service

Flexibility

Teamwork

Education

Relevant qualifications

Job description

WELCOME TO A WORLD OF OPPORTUNITIES - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

A WORLD OF REWARDS

• Hourly Rate of£11.44 per hour
• Smart uniform provided and laundered
• Free and healthy meals when on duty
• Grow your Career
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ( https://cr.hilton.com )
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts: with Perks at Work
• Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Discounted Car Parking
• Up to 4 weeks temporary accommodation if relocatingat a discounted rate
• Modern and inclusive Team Member’s areas

What will I be doing?

As a Facilities Assistant, you are responsible for carrying out appropriate maintenance work promptly and to the highest standards to deliver an excellent Guest and Member experience. A Facilities Assistant will also be required to follow all company statutory and legal regulatory requirements during repairs. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Implement company statutory and legal requirements including fire, health and safety, hygiene, electricity at work, and all local by-laws
• Respond to all enquiries promptly
• Carry out maintenance repair work and ensure the appropriate PPE is worn during all repairs
• Maintain the green areas and car parks when applicable
• Follow planned preventative maintenance programmes
• Ensure good relationships with internal and external customers and contractors
• Ensure energy conservation initiatives are implemented
• Follow C.O.S.H.H regulations, in particular the storage of hazardous substances
• Attend additional training suitable to the role

What are we looking for?

A Facilities Assistant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Committed to delivering a high level of customer service
• Flexibility to respond to a range of different work situations
• Ability to work on their own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous maintenance experience including electrical, plumbing or painting and decorating
• Relevant qualifications for the role

WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON!

H ospitality I ntegrity L eadership T eamwork O wnership N ow

The most recognized name in the industry, Hilton remains synonymous with the word “hotel.” From inaugural balls and Hollywood awards galas to business events and days to remember, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all.

Hilton is a global brand of full-service hotels and resorts and the flagship brand of American multinational hospitality company, is a leading global hospitality company with a portfolio of 18 world-class brands.

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