Facilities and Workplace Manager

Food Standards Agency; London; On-site; GBP 44,000 - 60,000; Full time

Job summary

The Food Standards Agency is seeking a Facilities and Workplace Manager to ensure the effective management of its estate portfolio. The role involves overseeing facilities management services, ensuring compliance with health and safety, and engaging with stakeholders. This position offers a competitive salary and benefits, with a chance to make a significant impact in a critical governmental role.

Benefits

Civil Service Defined Benefit Pension scheme

Competitive salary

Qualifications

• Commercial experience within property or facilities management.
• Strong understanding of statutory and regulatory requirements.
• Experience managing customer relationships and supplier negotiations.

Responsibilities

• Lead management of FSA’s estate portfolio and workplace services.
• Oversee operational oversight and manage all aspects of facilities management.
• Deliver Estates Programme to optimize accommodation.

Skills

Communicating and Influencing

Delivering at Pace

Education

MIWFM or CIWFM or MRICS or CEng

Job description

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London

Travel within the UK will be required on a regular basis, possibly with overnight stays.

Please be aware that this role can only be worked within the UK and not overseas.

Job Summary

Are you passionate about facilities and workplace management?

Do you want to play a key role in ensuring the smooth operation of a dynamic organisation?

The Food Standards Agency (FSA) is a non-ministerial department of over 1600 people. We play a critical role in protecting public health and consumers’ wider interests in food across England, Wales and Northern Ireland. Our vision is an important one - to drive change, delivering “food you can trust” and working towards a healthier and more sustainable food system.

We are looking for a professional Facilities and Workplace Manager to join our team overseeing our offices across our estate. It’s a great time to join us as we undertake an exciting move of our central London office - a major focus of this London-based role.

Job Description

As our Facilities and Workplace Manager, you will lead the lease management of FSA’s estate portfolio of five offices across the country, including our partnership with the Government Property Agency (GPA). This role is crucial in delivering workplace services to our people on both a day-to-day and strategic basis, focusing on optimising the use and management of all properties, buildings and workplaces.

You will oversee operational oversight, delivered either directly or through the GPA, and manage all aspects of hard and soft facilities management services, including contract and supplier management. You’ll also plan and deliver maintenance and minor works programmes, acting as the key customer interface across our estate in partnership with FSA teams, such as Health, Safety and Wellbeing, Culture and Development and the GPA.

You’ll deliver the Estates Programme to reduce the accommodation footprint in line with lease events or landlords' expectations and be accountable for building-related health and safety, business continuity, and sustainability requirements, and also manage key contracts. You’ll enjoy leading customer engagement with building users and government stakeholders to ensure excellent services for our staff.

We offer a challenging and rewarding role in a dynamic environment, with the opportunity to make a significant impact on the FSA’s operations. You will be part of a collaborative and supportive team culture, with a competitive salary and benefits package. If you are passionate about facilities management and want to be part of a team that makes a difference, we would love to hear from you.

Working pattern guidance

If applying as a job share partnership you should both complete separate application forms on Civil Service Jobs but should make it clear that you are applying as job sharers. Further details on job sharing can be found here JSF – What is the recruitment process for job sharers? , Civil Service Careers (civil-service-careers.gov.uk)

Applicants who wish to work compressed hours are welcome to apply - however your preferred working pattern may not be available and you should discuss this with the vacancy holder before applying.

As our Facilities and Workplace Manager, you will lead the lease management of FSA’s estate portfolio of five offices across the country, including our partnership with the Government Property Agency (GPA). This role is crucial in delivering workplace services to our people on both a day-to-day and strategic basis, focusing on optimising the use and management of all properties, buildings and workplaces.

You will oversee operational oversight, delivered either directly or through the GPA, and manage all aspects of hard and soft facilities management services, including contract and supplier management. You’ll also plan and deliver maintenance and minor works programmes, acting as the key customer interface across our estate in partnership with FSA teams, such as Health, Safety and Wellbeing, Culture and Development and the GPA.

You’ll deliver the Estates Programme to reduce the accommodation footprint in line with lease events or landlords' expectations and be accountable for building-related health and safety, business continuity, and sustainability requirements, and also manage key contracts. You’ll enjoy leading customer engagement with building users and government stakeholders to ensure excellent services for our staff.

We offer a challenging and rewarding role in a dynamic environment, with the opportunity to make a significant impact on the FSA’s operations. You will be part of a collaborative and supportive team culture, with a competitive salary and benefits package. If you are passionate about facilities management and want to be part of a team that makes a difference, we would love to hear from you.

Working pattern guidance

If applying as a job share partnership you should both complete separate application forms on Civil Service Jobs but should make it clear that you are applying as job sharers. Further details on job sharing can be found here JSF – What is the recruitment process for job sharers? , Civil Service Careers (civil-service-careers.gov.uk)

Applicants who wish to work compressed hours are welcome to apply - however your preferred working pattern may not be available and you should discuss this with the vacancy holder before applying.

Person specification

Please read the attached Candidate Pack to discover further details about the role, our organisation, who we are looking for and the criteria we will assess against during the selection process.

We look forward to receiving your application and wish you every success.

Qualifications

Holds or is actively working towards MIWFM or CIWFM, MRICS or CEng

Behaviours

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Delivering at Pace
  
  

Technical skills

We'll assess you against these technical skills during the selection process:

• Technical Criteria:
• Holds or is actively working towards MIWFM or CIWFM, MRICS or CEng
  
  

Alongside your salary of £44,076, Food Standards Agency contributes £12,768 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Our candidate pack details the benefits that the FSA has to offer. Please also refer to the attached Terms and Conditions statement.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

Full details of the selection process are detailed in the attached candidate pack.

Application and shortlisting

You will be asked to provide personal details (not seen by the Panel) and to confirm your eligibility to apply for the role.

Technical: You will be asked a question to confirm that you meet the Technical requirements of the role.

If you cannot answer yes to this question – you will not be able to proceed further with your application.

You will then be asked to complete an application which will be used to assess you against the following essential criteria.

Experience

Essential criteria

• Lead Criteria: Has commercial experience within property, facilities management, or a similar function, utilising facilities management skills to effectively meet customer needs and manage supplier relationships.
• Can evidence strong understanding and adherence to statutory, regulatory, and professional requirements.
• Proven experience in managing customer relationships and liaising with stakeholders.
• Skilled in the local management of key suppliers, including supporting negotiations, managing, or escalating issues as needed.
  
  

Technical

• Holds or is actively working towards MIWFM or CIWFM, MRICS or CEng
  
  

Lead Criteria An initial sift will take place on the Lead Criteria.

In the event that we receive a large number of applications, the minimum pass mark for the Lead Criteria may be raised at shortlisting stage. Candidates who apply under the DCS or RIS schemes and meet the minimum requirements will be unaffected by the pass mark raise.

Interview

If successful at shortlisting stage, you will be invited to a final interview in which we will assess you against the following Experience requirements of the role and Civil Service Behaviours.

Behaviours

• Communicating and Influencing
• Delivering at Pace
  
  

Full details of the positive indicators being assessed for each Behaviour can be found in the Candidate Pack.

Experience

• Commercial experience within property, facilities management, or a similar function, utilising facilities management skills to effectively meet customer needs and manage supplier relationships.
• Strong understanding and adherence to statutory, regulatory, and professional requirements. (Assessed via assessment exercise).
  
  

Assessment exercise

As part of the interview process, you will be asked to prepare a briefing exercise. Further information will be provided to you on the invitation to interview email.

Use of Artificial Intelligence (AI)

You must ensure that any evidence submitted as part of your application or used during interview, including your CV and any statements or examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.

Expected Timeline

Advert closes: 15 June 2025

Sift: Expected to take place during week commencing 16 June 2025

Final panel interview: Expected to take place during week commencing 30 June 2025

Interviews will be held remotely via MS Teams. (If you do not have the Microsoft Teams application installed on your computer, you can join on the web without installing the application).

Please note that indicated dates may be subject to change.

Childcare Vouchers

Any move to the Food Standards Agency from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare.

Determine your eligibility at https://www.childcarechoices.gov.uk

Reserve List

A reserve list will be held for a period of up to 12 months from which further appointment may be made.

Candidates that do not pass the interview but have demonstrated an acceptable standard may be considered for similar roles at a lower grade.

Visa Sponsorship

Please note that the FSA does not hold a licence to sponsor any visa applications and we are unable to provide any advice about visas.

Feedback will only be provided if you attend an interview or assessment.

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This Job Is Broadly Open To The Following Groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
  
  

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact :

• Name : Warren Oakes
• Email : [e-mail]
  
  

Recruitment team

• Email : [e-mail]
  
  

Further information

If you wish to raise a complaint then please email [e-mail] in the first instance.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Government Administration

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