Facilities and Project Officer

TCR; Hounslow; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

6% employer pension contribution

3x salary Life Assurance

Private Medical cover

Employee Assistance Programme (EAP)

Job summary

TCR Group is seeking a Facilities and Project Officer to coordinate facilities and projects across the UK & Ireland, based at Heathrow with regular travel to other locations. The role supports procurement activities, maintains records, and ensures compliance and safe, efficient workplaces.

You will manage maintenance coordination, supplier relationships and project delivery, contributing to continuous improvement across multiple sites and interfaces with the operations teams.

Qualifications

• Experience in facilities management, project coordination or similar operational support role.
• Experience coordinating across multiple sites and with suppliers/contractors is desirable.
• Understanding of project coordination, action tracking and document control processes.
• Strong organisational, planning and time-management skills.
• Good understanding of facilities operations, maintenance coordination and supplier management.
• Strong attention to detail with accurate record keeping and reporting capabilities.
• Numerically competent with budgets, purchase orders and invoice reviews.
• Proficient in Microsoft Office applications.
• Experience with SAP, Basware or facilities systems is advantageous.
• Facilities/project management qualifications are desirable but not essential.

Responsibilities

• Coordinate day-to-day facilities requests across UK & Ireland sites, ensuring issues are resolved promptly.
• Maintain accurate facilities, property, asset and compliance records.
• Arrange maintenance activities with contractors, landlords and site teams.
• Support property-related activities, including repairs, inspections and landlord correspondence.
• Assist with planning and delivery of facilities and business improvement projects.
• Maintain project plans, trackers, budgets, risk logs and status reports.
• Support purchasing activities, invoice validation, cost tracking and budget management.
• Coordinate suppliers and contractors, monitor service levels and escalate issues.
• Support contract renewals, quotations and supplier reviews.
• Assist with health, safety, statutory and ISO compliance across multiple sites.
• Support audits, inspections and risk assessments, ensuring actions are completed and documented.
• Build strong relationships with operational teams, support functions and external partners.
• Produce accurate management reports and project updates.

Skills

Facilities management

Project coordination

Administration

Multi-site coordination

Organisational skills

Record keeping & reporting

Budget & cost tracking

MS Office

SAP / Basware

Facilities systems

Education

Facilities/Project management qualification

Tools

SAP

Basware

Project management tools

Facilities management software

Job description

Facilities and Project Officer – Heathrow (with Multi‑Site Responsibility)

The Opportunity

Join our Procurement & Contracts team as a Facilities and Project Officer, supporting the delivery of facilities management and projects across our UK & Ireland locations. This is an exciting opportunity for an organised and proactive individual to coordinate facilities activities, support project delivery, manage supplier relationships and contribute to maintaining safe, compliant and efficient workplaces across multiple sites.

Key Responsibilities

• Coordinate day-to-day facilities requests across UK & Ireland sites, ensuring issues are resolved in a timely manner.
• Maintain accurate facilities, property, asset and compliance records.
• Arrange planned and reactive maintenance activities with contractors, landlords and site teams.
• Support property-related activities, including repairs, inspections and landlord correspondence.
• Assist with the planning and delivery of facilities and business improvement projects.
• Maintain project plans, action trackers, budgets, risk logs and status reports.
• Support purchasing activities, invoice validation, cost tracking and budget management.
• Coordinate suppliers and contractors, monitoring service levels and escalating issues where required.
• Support contract renewals, quotations and supplier reviews.
• Assist with health, safety, statutory and ISO compliance activities across multiple sites.
• Support audits, inspections and risk assessments, ensuring actions are completed and documented.
• Build strong relationships with operational teams, support functions and external partners.
• Produce accurate management reports and project updates.

What We Are Looking For

Skills & Experience

• Experience in facilities management, project coordination, administration or a similar operational support role.
• Experience working across multiple sites and coordinating suppliers or contractors is desirable.
• Understanding of project coordination, action tracking and document control processes.
• Strong organisational, planning and time-management skills.
• Good understanding of facilities operations, maintenance coordination and supplier management.
• Strong attention to detail with accurate record keeping and reporting capabilities.
• Numerically competent with experience supporting budgets, purchase orders and invoice reviews.
• Proficient in Microsoft Office applications.
• Experience with SAP, Basware, project management tools or facilities systems is advantageous.
• Facilities, project management or related qualifications are desirable but not essential.

Behaviours

• Professional, proactive and customer-focused approach.
• Excellent communication and stakeholder management skills.
• Ability to build strong working relationships across multiple functions and locations.
• Flexible, adaptable and committed to continuous improvement.
• Strong problem-solving skills with the ability to prioritise workload effectively.
• Ability to work under pressure and deliver against deadlines.
• Collaborative team player with a positive and supportive attitude.

Why You Will Love Working With Us

• Play a key role in supporting projects and facilities operations across multiple UK & Ireland locations.
• Gain exposure to a broad range of property, facilities, compliance and business improvement activities.
• Work closely with operational and leadership teams across the business.
• Enjoy opportunities for personal and professional development within a growing organisation. You’ll join a smart, grounded team that moves fast and backs each other. No egos just results.
• We show up because the energy’s real. Great conversations, fast decisions, and plenty of fun thanks to our Happiness Team’s regular events and drinks.
• You’ll grow by doing, shaping what’s next, and being trusted to lead.
• One team, 30+ countries, shared goals. Work that fits life, not the other way around.
• And most of all: we live our values: integrity, open-mindedness, accountability, and passion. Every day.

What We Offer

• 6% employer pension contribution.
• 3x salary Life Assurance.
• Private Medical cover.
• Employee Assistance Programme (EAP).

About Us

We are a leading provider of Ground Support Equipment maintenance and operational support services. Our values of passion, integrity, accountability and open-mindedness underpin everything we do, helping us deliver safe, innovative and customer-focused solutions across our network.

Working Hours/Days/Shifts

Monday to Friday, 8:30am to 5:00pm.

Based at Heathrow with regular travel to other UK & Ireland locations as required.

Our Company

At TCR Group, we are committed to revolutionizing the aviation industry by providing integrated solutions for Ground Support Equipment (GSE). Our services include GSE rental, leasing, and maintenance.

With headquarters near Brussels and a team of 1800+ employees, we operate globally across over 200 airports in America, Europe, Asia Pacific, and the Middle East. Our dedication to excellence makes us a trusted partner for customers worldwide.

TCR International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.

Please note that we do not accept unsolicited applications or inquiries from recruitment agencies.