Facilities and Office Coordinator

Global Payments; Stockport; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Facilities and Office Coordinator to join their dynamic team in Stockport. This role offers an exciting opportunity to lead core business services, ensuring a safe and efficient working environment. You will be responsible for managing facilities operations, overseeing budgets, and engaging with various stakeholders to enhance service delivery. If you are passionate about facilities management and customer service, this position is perfect for you! Join a forward-thinking company where your contributions will make a significant impact on the workplace experience.

Qualifications

• Experience in office-based Facilities Management role.
• Practical experience with outsourced contractors in service agreements.

Responsibilities

• Serve as primary contact for all Facilities functions.
• Manage site inspections and vendor engagements.
• Ensure compliance with Health & Safety regulations.

Skills

Facilities Management

Budget Management

Customer Service

Health & Safety Compliance

Project Support

Education

Experience in Facilities Management

Job description

Facilities and Office Coordinator page is loaded

Facilities and Office Coordinator

Apply locations Stockport, United Kingdom time type Full time posted on Posted 2 Days Ago job requisition id R0061616

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

An exciting opportunity has become available for an office based Facilities professional to join a dynamic and innovative Facilities team at Global Payments/Takepayments, developing the role and delivering
exceptional levels of customer service and core business Facilities services.

With the support of the reporting manager and the wider Facilities team, you will provide Facilities knowledge and experience through a broad range of processes and assignments.

Responsible for leading and delivering core business services in accordance with the workplace strategy, global H&S and Corporate Security policy while ensuring a safe, comfortable, and cost effective running of the offices. Ensures the facility meets code regulations, environmental, health, and security standards.

Key Responsibilities:
● Serves as primary point of contact for all Facilities functions and processes
● Responsible for the onsite Facilities helpdesk inbox, ensuring all requests are actioned in a
timely manner, appropriately and effectively to meet customer satisfaction and expectations
● Responsible for completing monthly site building inspections, documenting and resolve any
issues found and engage appropriate vendors promptly
● Primary liaison of site leadership, landlord’s managing agent and stakeholders to align and
deliver all priorities and expectations
● Budget administrative duties to maintain the opex and capex budgets
● Management of site PPM schedule through our dedicated service providers, ensuring all
tasks are undertaken within the agreed timescales and budget. Manage all reactive work
requests, ensuring the appropriate, swift and cost effective resolution
● Supervision of third party contractors and suppliers undertaking FM work on site, ensuring all
work is carried out in accordance with regulatory requirements and company standard
operating procedures
● Manage the Contractor Induction Programme, ensuring all Health & Safety documentation is
approved prior to works commencing
● Responsible for checking and approving vendor Method Statements and Risk Assessments
(RAMS)
● Actively seek opportunities to improve Facilities service delivery, make cost efficiencies and
stay up to date with the latest FM industry news
● Maintain company compliance with Health & Safety regulations including employee H&S
training
● Investigate and maintain records of any on site Accidents / Incident reports
● Conduct site new starter H&S Induction tours covering Physical Security and Health & Safety
● Any other tasks commensurate with the job role or as detailed by the senior management

Key Requirements

● Experience of working within an office based Facilities
Management role

● Experience of budget management and responsibility
● Practical experience of working with outsourced soft service
contractors in a service level agreement operational culture

● Experience of working in a customer service environment
● Experienced in providing project support
● Office based Health & Safety experience

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [e-mail] .

Interested in learning more about Global Payments and Our Family of Brands?

Global Payments Inc. (NYSE: GPN) is a leading pure play payments technology company delivering innovative software and services to our customers globally. Our technologies, services and employee expertise enable us to provide a broad range of solutions that allow our customers to operate their businesses more efficiently across a variety of channels around the world.

Headquartered in Georgia with nearly 24,000 employees worldwide, Global Payments is a member of the S&P 500 with worldwide reach spanning over 100 countries throughout North America, Europe, Asia Pacific and Latin America. For more information, visit www.globalpaymentsinc.com and follow Global Payments on Twitter (@globalpayinc), LinkedIn and Facebook.