Facilities Administrator & Maintenance Coordinator

Runwood Homes Limited; Benfleet; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

28 days Paid Holiday

Pension Scheme

Blue Light Card and discounts

Employee Assistance Scheme for family

Opportunities to progress your career

Free on-site parking

Job summary

Runwood Homes is seeking a highly organised Assistant Facilities Manager to join our friendly support team in an office-based role. You will provide essential administrative and coordination support to ensure our care homes remain safe, compliant, well-maintained, and welcoming for residents, visitors, and colleagues.

You will coordinate planned and reactive maintenance, manage contractor communications, and maintain compliance records while supporting the facilities team and care home teams.

Qualifications

• Highly organised with excellent attention to detail.
• Confident communicator with a friendly and professional approach.
• Experienced in administration within a facilities, property, maintenance, or similar environment (desirable).
• Comfortable managing multiple priorities and meeting deadlines.
• Proficient in Microsoft Office, particularly Outlook, Excel, and Word.
• Able to work independently while being a supportive member of the wider team.
• Committed to delivering excellent customer service to both internal and external stakeholders.

Responsibilities

• Coordinate planned and reactive maintenance across multiple care homes.
• Liaise with contractors to arrange visits, obtain quotations, and monitor completion of works.
• Maintain accurate compliance records and facilities documentation.
• Update facilities management systems and maintain accurate records.
• Respond to enquiries from care homes and provide timely support.
• Assist with reporting, audits, and departmental projects.
• Help ensure maintenance issues are resolved efficiently and communicated effectively.

Skills

Highly organised

Attention to detail

Communication skills

Customer service

Independent worker

Tools

Outlook

Excel

Word

Job description

Runwood Homes is seeking a highly organised Assistant Facilities Manager to join our friendly support team in an office-based role. You will provide essential administrative and coordination support to ensure our care homes remain safe, compliant, well-maintained, and welcoming for residents, visitors, and colleagues.

You will coordinate planned and reactive maintenance, manage contractor communications, and maintain compliance records while supporting the facilities team and care home teams.