Fabric Technician

TN United Kingdom; England; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a proactive individual to provide exceptional fabric services. In this role, you will ensure compliance with Health and Safety protocols while delivering high-quality service to clients. Your expertise in joinery, roofing, and flooring will be essential in maintaining the integrity of facilities. Collaborating closely with a dedicated team, you will address client needs and contribute to the overall success of operations. This position offers a dynamic environment where your contributions can truly make a difference in enhancing workplace experiences.

Qualifications

• Experience in joinery, roofing, and flooring within maintenance environments.
• Ability to work at heights and in all weather conditions.

Responsibilities

• Ensure adherence to Health and Safety protocols and standards.
• Respond promptly to fabric-related issues and customer inquiries.
• Maintain accurate records and documentation for quality assurance.

Skills

Joinery

Roofing

Flooring

CAFM Systems

Fault Diagnosis

Health and Safety Compliance

Education

Experience in a Multi-Site Environment

Knowledge of Health and Safety Legislation

Tools

General Building Works

Job description

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In this role, you will be responsible for providing fabric services that align with ISS values, leadership principles, and the unique values established between ISS and our client.

Your focus will be on delivering exceptional results and outcomes for the business, helping us maintain our leading-edge status within the industry and enhance our reputation with the customer.

Adherence to Health and Safety protocols is paramount, and you will play a key role in ensuring compliance while being responsive, cooperative, and proactive in achieving assigned tasks. Collaboration is essential, and you will work closely with a cohesive team dedicated to delivering a high level of service to our client.

Your primary objective will be to provide a proactive and creative fabric service to the contract, demonstrating effective communication and customer care skills at all times.

By leveraging your expertise and attention to detail, you will contribute to the overall success of our facilities management operations.

Key Responsibilities

• Adherence to set engineering standards in accordance with Health and Safety at Work Act (HASAWA) requirements
• Ensure onsite Quality Assurance procedures are adhered to in all respects and to maintain accurate records/documentation
• Respond promptly and effectively to all fabric-related issues and help desk requests. Produce a list of materials required for minor works.
• Support the Fabric Lead in additional costings for small works where needed.
• Coordinate initial actions for all client requests.
• Handle customer inquiries and complaints, reporting actions taken to line management.
• Undertake follow-up actions to resolve situations for which you are authorized.

Professional and Personal Competencies/Qualifications

• Experience in a similar multi-site environment.
• Ability to work at heights and in all weather conditions if needed.
• Experience with CAFM systems.
• Demonstrable experience in joinery, roofing, and flooring within construction, repair, or maintenance environments.
• Knowledge of current Health and Safety legislation relevant to safe working practices; training will be provided.
• Good all-round knowledge of general building works, diagnostics, repairs, building services systems, and maintenance schedules.
• Experience with fault diagnosis and rectification in maintenance duties.
• Experience with general building PPM schedules related to fabric aspects.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. We understand every aspect of the user experience and work closely with our customers daily.

Through intelligent solutions, high standards, and caring people, we help our customers achieve their purpose—whether it’s hospitals healing patients, businesses innovating, or airports bringing passengers home.

ISS is committed to ethical business practices and corporate responsibility. Our passion is people.

We offer a challenging and exciting career in an organization that values development and growth. Everyone at ISS has the opportunity to make a difference.

ISS is proud to be a diverse and inclusive employer, welcoming applicants regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sex, sexual orientation, or educational background. Our commitment to diversity fosters a more creative, productive, and happy workplace.