Fabric Engineer

Cleveland Clinic; City Of London; On-site; GBP 38,000 - 43,000; Full time

Benefits offered by this job

25 days annual leave + Bank Holidays

Double-matched pension

Private Medical & Dental Insurance

Life Assurance

Season Ticket Loan & Cycle to Work

Workplace Nursery Scheme

Wellbeing Hub & EAP support

Earned Wage Access

Discounts on food, retail, etc.

Job summary

Cleveland Clinic London is seeking a Fabric Technician to perform maintenance across multiple sites in London, with reactive and planned works, including assisting with subcontractors. You will ensure tasks are completed within SLAs and updated in real time via CAFM.

The role requires attention to safety procedures, strong customer service, and the ability to work across on-site teams while representing CCL professionally. DBS and travel between sites may be required.

Qualifications

• Demonstrable experience within a similar role e.g. building maintenance (essential).
• Computer literacy with Microsoft Excel and Microsoft Office or equivalent (essential).
• Ideally to hold a C&G NVQ Level 2 or equivalent in a relevant discipline (desirable).
• Knowledge of Health and Safety processes (desirable).

Responsibilities

• Attend and complete all assigned reactive tasks including fabric, buildings, locksmith, painting, decorating, gutter/gully clearing, handyman and basic plumbing works within their Service Level Agreements for Attendance, Response and Completion.
• Provide support to the wider CCL engineering team when required.
• Undertake other duties as directed by Managers within the remit of the role.
• Provide updates to the Helpdesk to ensure the CAFM System is up to date
• Keep and maintain all company issued tools in a safe and working condition
• Ensure CCL Health and Safety procedures are followed at all times
• Provide support to all CCL sites as required
• Show advanced communication skills with a full understanding of customer needs & expectations
• Ability to comprehend and act upon verbal and written instructions
• Work in line with CCL Values and pillars
• Attend and complete minor project and fabric works on site.

Skills

MS Office

Excel

Education

C&G NVQ Level 2 or equivalent

Job description

Our vision is to be the best place for healthcare anywhere and the best place to work in healthcare.

We believe that every life deserves world class healthcare.

Job Summary

Salary: £38,000

Hours: Monday to Sunday, 7am to 7pm. Shift pattern is 4 days on, 4 days off.

Location: 33 Grosvenor Place, London SW1X 7HY but some travel to other sites required: 24 Portland Place, W1B 1LU and 55 Moorgate, EC2R 6BH (on-site only)

Contract: Permanent

What are we looking for?

To attend to and complete maintenance, carpentry and fabric tasks related to planned, reactive and minor project works across Cleveland Clinic London.

This role will provide first line support for all reactive calls.

The Fabric Technician will be responsible in helping to deliver reactive and planned maintenance works. As part of the role, there will also be core duties to escort sub-contractors, so that any tasks requiring specialist involvement can be undertaken within the parameters of the site requirements.

It will be the Fabric Technician's key responsibility to ensure that the work assigned to them via the helpdesk or Computer Aided Facilities Management (CAFM) system, is undertaken within the SLA or updated swiftly if a contractor is required. The Fabric Technician will be accountable for the works assigned to them, and it is their duty to undertake all tasks using the mobile device correctly and in real time.

The technician will also ensure that they adhere to all Safe Systems of Work (SSOW) including in line with assigned Risk Assessments and Method Statement provided by CCL. The role holder will be the first image of CCL and must always be an ambassador for CCL, through being well presented with great customer service and effective communication.

What makes us different?

Cleveland Clinic London offers a brand-new high-acuity environment with the very latest equipment, where caregivers are encouraged to grow their expertise across multiple specialties, and in collaboration with expert clinicians. Our Mission, 'Caring for life, researching for health, and educating those who serve', assures our unwavering commitment to professional development.

What will your duties include?

• To attend and complete all assigned reactive tasks including fabric, buildings, locksmith, painting, decorating, gutter/gully clearing, handyman and basic plumbing works within their Service Level Agreements for Attendance, Response and Completion
• To provide support to the wider CCL engineering team when required.
• To undertake any other duties as directed by Managers within the remit of the role.
• To provide updates to the Helpdesk on a regular basis to ensure the CAFM System is up to date
• Keep and maintain all company issued tools in a safe and working condition
• To ensure that CCL's Health and Safety procedures are followed at all times
• To provide support to all CCL sites as and when required
• Advanced communication skills with a full understanding of customer needs & expectations
• Ability to comprehend and act upon both verbal and written instructions
• To work in line with the CCL Values and exceptional pillars
• To attend and complete minor project and fabric works on site.

What we need from you?

• Demonstrable experience within a similar role e.g. building maintenance (essential)
• Computer literacy with Microsoft Excel and Microsoft Office or equivalent (essential)
• Ideally to hold a C&G NVQ Level 2 or equivalent in a relevant discipline (desirable )
• Knowledge of Health and Safety processes (desirable)

What we can offer you?

As a private hospital with no shareholders, we reinvest all profits back into our organisation. This allows us to provide meaningful, tailored support and development opportunities for our caregivers - alongside a range of benefits, including:

• 25 days annual leave plus Bank Holidays
• Double-matched salary exchange pension - contribute 5% and we'll contribute 10%
• Private Medical & Dental Insurance
• Life Assurance
• Season Ticket Loan & Cycle to Work schemes
• Workplace Nursery Scheme
• Wellbeing Hub with mental health, coaching and EAP support
• Earned Wage Access - get early access to part of your pay when needed
• Access to discounts on food, retail, and more

Who we are?

Cleveland Clinic is one of the leading providers of specialised medical care in the world, providing clinical excellence and superior patient outcomes for almost 6 million patient visits per year across more than 200 locations. We employ over 80,000 caregivers worldwide and continue to drive innovation in healthcare.

With over 100 years of history, our "Patients First" philosophy is at the heart of everything that we do.

If you would like to know more, please email [e-mail].

Applicant shortlisting and interviews may take place whilst the advert is live, so it may close sooner than expected - please submit your application as soon as possible. Due to the volume of applications, we are not always able to provide individual feedback.

Disclosure and Barring Service (DBS) Check

This role may be subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.

"Let's deliver World Class care together!"

As an equal opportunities employer, we aspire to work together to promote a more inclusive work environment, which represents our commitment to celebrate diversity.

CCL is committed to applying its Equal Employment Opportunity/Workforce Diversity and Inclusion Policy at all stages of recruitment and privileging. Shortlisting, interviewing and selection will always be carried out without regard to any Protected Characteristics. When aware of the need to do so and when required, CCL will make reasonable adjustments to its arrangements for interviews and to conditions of employment/engagement for disabled applicants to ensure, so far as practicable, that they do not place such applicants at a substantial disadvantage in comparison to non-disabled applicants.