F&B Team Member — Guest Experience & Growth

Cairn Group; Cardiff; Hybrid; GBP 17,000 - 26,000; Full time

Benefits offered by this job

Incentives and Service Charge (site)

Discounted stays across hotels and Ven

Food, beverage, spa and leisure offers

Discounts on retail, entertainment, &

Career development programmes

Long service awards

Refer-a-friend scheme

Employee Assistance Programme

Health Care Cash Plan

Meals on duty

Job summary

The Angel Hotel, Cardiff, part of the Cairn Group, is seeking friendly hospitality team members to deliver warm, memorable service in a fast-paced restaurant environment. You’ll welcome guests, assist with service across bars and dining, and contribute to a high-standard guest experience.

No prior hospitality experience? With the right attitude and a supportive training program, you’ll develop skills and grow within our team, building a rewarding hospitality career at Cairn Group.

Qualifications

• Genuine passion for welcoming guests.
• Comfortable in fast-paced, guest-facing roles.
• Willingness to learn and grow within hospitality.

Responsibilities

• Deliver warm, genuine hospitality to guests.
• Engage with guests to ensure memorable experiences.
• Support the team to maintain high service standards.
• Contribute to a welcoming atmosphere that invites guests to return.
• Participate in maintaining quality service across all shifts.

Skills

Warm hospitality

Customer focus

Teamwork

Communication

Tools

POS/POS systems

Job description

The Angel Hotel, Cardiff, part of the Cairn Group, is seeking friendly hospitality team members to deliver warm, memorable service in a fast-paced restaurant environment. You’ll welcome guests, assist with service across bars and dining, and contribute to a high-standard guest experience.

No prior hospitality experience? With the right attitude and a supportive training program, you’ll develop skills and grow within our team, building a rewarding hospitality career at Cairn Group.