F&B Team Leader: Lead Service & Team Growth

IHG Hotels & Resorts; Gloucester; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Global opportunities

Extensive training

Volunteering days

Meals on duty

28 days holiday incl bank holidays

Life insurance

Staff discounts

Refer a Friend program

Job summary

Hotel Indigo Gloucester is seeking a Food & Beverage Team Leader on a full-time contract. You will earn £14.31 per hour (£29,764.80 salary plus service charge) and play a key role in delivering memorable guest experiences.

Join our growing team to train staff to meet voco standards, provide exceptional service, and contribute to local culture. Benefits include 28 days holiday (incl. bank holidays), meals on duty, and generous discounts.

Qualifications

• Passion for delivering great service and great food and drinks.
• Previous supervisory experience in bars or restaurants.
• Experience handling guest queries and complaints.
• Willing to learn new things and work as part of a wide hotel team.

Responsibilities

• Train the team to perform to voco standards and help staff develop.
• Deliver excellent service to all guests and manage daily F&B operations.
• Collaborate with other hotel teams to ensure guest satisfaction.

Skills

Supervisory experience

Guest service

Team player

Willing to learn

Job description

Hotel Indigo Gloucester is seeking a Food & Beverage Team Leader on a full-time contract. You will earn £14.31 per hour (£29,764.80 salary plus service charge) and play a key role in delivering memorable guest experiences.

Join our growing team to train staff to meet voco standards, provide exceptional service, and contribute to local culture. Benefits include 28 days holiday (incl. bank holidays), meals on duty, and generous discounts.