F&B Supervisor — Lead Team, Delight Guests, Grow

Leonardo Hotels; Cheltenham; Sur place; GBP 26 000 - 42 000; Plein temps

Avantages offerts par ce poste

Room discounts

Vouchers program

Wellbeing webinars

Career progression

Résumé du poste

Leonardo Hotels is seeking a Food & Beverage Supervisor to support daily operations and lead service delivery on the floor. You will work with the Head of Department to motivate staff and deliver exceptional guest care, ensuring standards are met across the department.

The role emphasizes leadership, training, and contributing ideas to improve guest experiences, including the delivery of events that create memorable moments for guests across our properties.

Qualifications

• Experience in hospitality and guest-facing roles.
• Proven ability to supervise service teams and maintain standards.
• Experience supporting events and guest experiences.

Responsabilités

• Support the Food and Beverage Manager to run daily operations and supervise service.
• Ensure guests have memorable experiences through exceptional hospitality.
• Training and coaching of new team members.
• Lead by example and maintain positivity during busy periods.
• Support delivery of events to create memorable moments.

Connaissances

Guest care

Team leadership

Training coaching

Event support

Creativity

Description du poste

Leonardo Hotels is seeking a Food & Beverage Supervisor to support daily operations and lead service delivery on the floor. You will work with the Head of Department to motivate staff and deliver exceptional guest care, ensuring standards are met across the department.

The role emphasizes leadership, training, and contributing ideas to improve guest experiences, including the delivery of events that create memorable moments for guests across our properties.