F&B Supervisor: Lead Guest Experiences (Real-Time Pay)

Cairn Group; Newton Aycliffe; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Service charge tips

Wagestream pay access

UK hotel discounts

50% off food & drinks

Spa discounts

Retail, cinema & fun discounts

Grow with us program

Pension scheme

Bereavement leave

Employee assistance programme

Job summary

Cairn Group is seeking an F&B Supervisor to lead service across our UK hotels, bars and restaurants. You will collaborate with the F&B Leadership team to deliver memorable guest experiences and uphold high standards of service.

In this role, you will guide and inspire the team, manage peak times with composure, and ensure compliance while driving continuous improvement. A proactive, professional, and team-focused mindset is essential for success.

Qualifications

• Bold, bubbly hospitality mindset with guest-centric approach.
• Ability to deliver outstanding guest experiences under pressure.
• Professional appearance and conduct are essential.

Responsibilities

• Lead service across F&B outlets in collaboration with the Leadership team.
• Ensure high standards and quality service at all times.
• Drive compliance and exceed criteria to deliver memorable guest moments.
• Inspire and lead the team to perform with flair and teamwork.

Skills

Hospitality Hero

Service Superstar

Cool Under Pressure

Polished Professional

Proactive & Organized

Team Player Extraordinaire

Leads like a pro

Job description

Cairn Group is seeking an F&B Supervisor to lead service across our UK hotels, bars and restaurants. You will collaborate with the F&B Leadership team to deliver memorable guest experiences and uphold high standards of service.

In this role, you will guide and inspire the team, manage peak times with composure, and ensure compliance while driving continuous improvement. A proactive, professional, and team-focused mindset is essential for success.