F&B Supervisor

Welcome Break; Greater London; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

50% employee discounts on partner food

My Welcome Break retailer discounts

Free on-site parking

Career progression programs

Job summary

Welcome Break is looking for a Food & Beverage Supervisor to lead the F&B team across our restaurant and kitchen at London Gateway. You’ll support the Hotel Ops Manager with daily tasks and ensure smooth operations while maintaining high standards and guest satisfaction.

The role offers an hourly rate of £13.35 plus a £10 shift meal allowance, along with benefits and opportunities for progression within Welcome Break.

Qualifications

• Have experience in a customer-facing hotel, hospitality or supervisory role
• Be a positive leader who can motivate the team and lead by example
• Support the Hotel Ops Manager with day-to-day tasks and smooth hotel operations
• Support reception and housekeeping while maintaining high standards
• Deliver excellent guest service and resolve queries professionally

Responsibilities

• Lead F&B team across Restaurant and Kitchen to keep each shift running smoothly
• Support the Hotel Ops Manager with day-to-day tasks and operational priorities
• Resolve guest queries and maintain high service standards
• Collaborate with restaurant and kitchen to ensure consistency and quality
• Provide a warm, welcoming experience for every guest

Job description

London Gateway, Edgware, Barne, United Kingdom, NW7 3HU

Pay up to £13.35 per hour plus £10 on shift meal allowance

Fantastic benefits & rewarding discounts for you, family & friends + free parking on site & great career opportunities

As a Food & Beverage Supervisor , you’ll help create a warm, welcoming experience for every guest. You’ll motivate and support the F&B team, working across Restaurant and Kitchen to keep each shift running smoothly and maintain high standards throughout the restaurant. You’ll also support the Hotel Ops Manager with day-to-day tasks, team coordination and operational priorities.

It’s a fast-paced, hands-on and rewarding role. Whether you’re supporting restaurant, helping the kitchen team or stepping in to resolve a guest query, you’ll lead by example. In return for helping us deliver great guest experiences, we’ll support you on your career journey.

Key benefits for a Food & Beverage Supervisor :

• Hourly rate of £13.35 per hour, with £10 on shift meal allowance, saving you over £2000 per year!
• Flexible working patterns to fit your lifestyle
• Employee discounts (50% off KFC, BK, Starbucks and Taco Bell to name a few on Welcome Break sites nationwide)
• My Welcome Break discounts - savings at thousands of retailers, like Asda, Boots, Just Eat and more!
• Incentive schemes throughout the year
• Career progression from Supervisor to Management through brilliant training programmes
• Holiday entitlement that increases with service
• Cycle to work scheme
• Free onsite parking
• Uniform provided - of course!

A Food & Beverage Supervisor would ideally:

• Have experience in a customer-facing hotel, hospitality or supervisory role
• Be a positive leader who can motivate the team and lead by example
• Support the Hotel Ops Manager with day-to-day tasks and smooth hotel operations
• Support reception and housekeeping while maintaining high standards
• Deliver excellent guest service and resolve queries professionally

About Welcome Break

Welcome Break is one of the UK’s leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. Butwhat might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.