F&B Marketing Manager

Leisure Employment Services; Hemel Hempstead; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Holiday Buy Scheme

Annual bonus

Discounts on Haven/Warner Hotels

Comprehensive wellbeing support

Corporate partner discounts

Learning & Development opportunities

Enhanced family friendly policies

Job summary

Haven in Hemel Hempstead is seeking a Marketing Manager to drive the Food & Beverage story across venues and channels. You’ll own the creative journey from campaigns and menus to on-park signage and app experiences, reflecting the Real. Human. Joy.

Haven values. This hybrid role requires leadership of multi-channel campaigns to boost guest spend and awareness. Join a team that collaborates across ops, insights and creative partners, with a focus on delivering commercial wins and authentic

Qualifications

• Integrated marketing expertise translating objectives into briefs.
• Experience briefing creative and production partners to high standards.
• Strong collaboration and communication across multiple teams.
• Proven track record in driving commercial outcomes through campaigns.
• Marketing experience, ideally in food & beverage.

Responsibilities

• Shape the F&B story across venues and channels.
• Lead annual marketing calendar and strategy with central ops and brand teams.
• Own the creative vision across POS, menus, digital, and app experiences.
• Translate business objectives into guest-facing campaigns using insights.
• Collaborate with ops, F&B and agencies to deliver integrated campaigns.
• Maintain Haven's Real. Human. Joy. tone across all communications.

Skills

Integrated marketing

Agency partnerships

Creative briefing

Collaboration & comms

Marketing leadership

Job description

Marketing Manager, Food & Beverage Hemel Hempstead (Hybrid – 3 days/week in office) Annual salary + bonus and benefits

We're looking for a Marketing Manager to drive the complete F&B story at Haven - the one that gets guests and owners excited to visit our venues. You'll own the creative journey, from inspiring digital campaigns and menus to on-park signage and app experiences that reflect the genuine passion our teams deliver. Whether you're coordinating shoots, collaborating with operations, or crafting multi-channel campaigns that drive awareness and guest spend - this role is about making F&B feel essential to a brilliant Haven break. If you love bringing authentic stories to life, we'd love to hear from you.

What you will be doing:

• Shaping the F&B story
• Leading the annual marketing calendar and strategy with central ops and the brand team, spotting opportunities and ensuring campaigns drive both awareness and real commercial wins.
• Owning the creative vision - Driving compelling creative across all channels (POS, menus, digital, social) that showcase our food, venues and teams in a way that genuinely resonates with guests and owners.
• Turning insights into action - Collaborating with ops and F&B teams to translate business objectives into guest-facing campaigns, whilst staying on top of dining trends and market movements to keep things fresh.
• Collaborating brilliantly - Building strong relationships across the business – from park managers to insights teams – and work closely with creative and production agencies to brief, refine and deliver integrated campaigns that feel authentically Haven.
• Keeping it real - Ensuring all F&B communications stay on-brand, maintain our “Real. Human. Joy.” tone, and reflect Haven's quality and values across every touchpoint.

What we’d like you to bring:

• Integrated marketing expertise - you understand creative briefing inside out, can translate business objectives into compelling briefs, and have a strong grasp of both print production and digital channels (web, app, on-park screens).
• Agency partnership skills - You've worked effectively with creative and production partners, can brief clearly, give constructive feedback, and maintain high standards throughout delivery.
• A creative eye with meticulous attention to detail - You spot what works (and what doesn't), and bring precision to everything from copy and design to production – nothing slips through the net.
• Brilliant at collaboration and communication - You're the glue between teams, comfortable managing upwards, laterally and across the business. You're a natural communicator who keeps people informed, builds relationships at every level, and brings stakeholders along on the journey with warmth and clarity.
• Significant marketing experience (ideally in food and beverage marketing -You're comfortable with budgets and numbers, understand how marketing drives commercial outcomes, can translate insights into creative concepts, and bring energy and ideas that inspire teams to do their best work

What’s In It For You?

• ‘Holiday Buy Scheme’
• Annual bonus
• Generous discounts on both Haven and Warner Hotels holiday for you, family and friends
• Comprehensive wellbeing support
• Exclusive discounts with corporate partners
• Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees
• Enhanced family friendly policies and pay (eligibility criteria applied)

Who are we?

We're part of the award-winning Bourne Leisure family - Haven & Warner Hotels - with 9,000 team members across 39 seaside locations and our HQ in Hemel Hempstead.

What’s it like to work with us?

We're defined by our people and our Breath of Fresh Air culture, which values authenticity and supports every team member. We operate a hybrid model (60% office-based, occasionally on Park or at external events), and we're genuinely committed to diversity, equity, and inclusion. We welcome applications from all backgrounds and are happy to discuss reasonable adjustments, flexible working, part-time, or job-share options where possible.

What to expect in recruitment

The interview process is up to 3 stages and may include a presentation or skills test. If you need any support or reasonable adjustments to perform at your best, just let us know – we're here to help.

What We Offer

• Holiday allowance that rises with service, plus a ‘Holiday Buy Scheme’
• Annual bonus
• 20% discount on both Haven and Warner Hotels holiday for you, family and friends
• Comprehensive wellbeing support
• Access to the Bourne Leisure corporate box at the O2 Arena ,London
• Exclusive discounts with corporate partners
• Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees
• Enhanced family friendly policies and pay (eligibility criteria applied)

What We Offer

• Holiday allowance that rises with service, plus a ‘Holiday Buy Scheme’
• Annual bonus
• 20% discount on both Haven and Warner Hotels holiday for you, family and friends
• Comprehensive wellbeing support
• Access to the Bourne Leisure corporate box at the O2 Arena ,London
• Exclusive discounts with corporate partners
• Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees
• Enhanced family friendly policies and pay (eligibility criteria applied)