F&B Manager - Shirley

Village Hotels; Metropolitan Borough of Solihull; On-site; GBP 48,000 - 65,000; Full time

Benefits offered by this job

Health membership

Staff discounts

Wagestream salary drawdown

Birthday off

Job summary

Village Hotels in Solihull is seeking an experienced Food & Beverage Operations Manager to act as the commercial and operational lead for every point of sale in the hotel. You will shape local sales strategies, protect the bottom line, and coach Heads of Department to deliver high-volume restaurant services and large-scale events without compromising brand standards.

You will drive revenue, manage costs, and unite pub and events teams under a shared vision.

Qualifications

• Track record of driving revenue and managing multi-department F&B operations.
• Strong leadership and ability to coach senior managers to peak performance.
• Proven focus on cost control, stock management and safety standards.

Responsibilities

• Drive revenue and protect gross profit across all F&B units.
• Lead managers, break down silos, and build a high-performing team.
• Define local sales plans and oversee events and restaurant services.
• Enforce branded standards and rigorous food safety and safety audits.

Skills

Revenue management

Leadership

Operations

F&B management

Cost control

Food safety

Team coaching

Job description

The Role Outline: Your Shift at a Glance

As our Food & Beverage Operations Manager, you are the commercial and operational commander of every point of sale in the hotel. You will define the local sales strategy, protect the bottom line, and coach your Heads of Department to flawlessly execute both high-volume restaurant services and complex, large-scale events without ever dropping our brand standards.

Why Village?

We do hospitality differently. No ego, no drama. We back our teams to take ownership and grow their careers. We show up to make a genuine difference, caring deeply about our impact on guests, the community, and each other.

Your Shift: What You'll Actually Be Doing

We trust you to handle:

• The Commercial Engine: Driving revenue and protecting the Gross Profit across all F&B departments. You will review wage costs using Fourth, ensure stock par levels are precise, and guarantee Venpower is used accurately for weekly counts.
• The Leadership & Culture: Managing your managers. You will navigate egos and break down defensive silos between the pub and events teams, coaching your HODs to perform and replacing recruitment guesswork with quantifiable application velocity metrics to build a resilient team.
• The Strategy & Outreach: Owning the local market. You will define a quarter-by-quarter sales plan, ensure local marketing events are costed for maximum return on investment, and push to dominate local TripAdvisor rankings.
• The Standards: Creating an intensity around excellence. You will mandate branded pre-shift briefings, drive product knowledge, and ensure rigorous Food Safety and Health & Safety audits are consistently smashed.

How We Succeed Together

We do not micromanage. We believe in Ownership & Integrity, giving you the autonomy to make decisions on the fly, lead your departments, and smash your targets.

Selling Our Benefits

• Health: Complimentary Health & Wellness Membership for you and a friend (worth 1,500), mental health days, and an Employee Assistance Programme.
• Stays & Food: Discounted stays from 35, 50% off at the Pub & Grill, and 30% off Starbucks.
• Extras: Salary drawdown via Wagestream, High Street discounts, Electric car scheme, and your birthday off guaranteed.

Think You've Got the Right Energy?

We are not looking for perfect CVs, we are looking for great people. If you have the commercial grit to run a multi-department F&B operation and the emotional intelligence to build a loyal, high-performing management team, we want to hear from you. At Village, we're all about personality, ambition, and bringing your real self to work. Diverse perspectives are what keep our business buzzing, so whatever your background, you'll find a welcoming place to build your career here. Please note that we often receive a high volume of applications. Because of this, job roles may close earlier than the advertised closing date, so we encourage you to submit your application as soon as possible. Bring your personality, your drive, and your ambition.