F&B Manager — Elevate Guest Experience & Operations

VERA Security, Inc.; North East; On-site; GBP 31,000 - 35,000; Full time

Benefits offered by this job

Up to 53% off stays at Radisson Hotels

Friends & Family discount 30%+

Exclusive discounts on meals, spa and

Free staff parking

Pension and life assurance options

Paid holiday and leisure facilities

Job summary

Radisson Blu Durham is seeking a Food & Beverage Manager to orchestrate operations, ensuring seamless front and back-of-house performance and a superior guest experience.

You will lead the F&B team, manage the department budget, control costs and inventories, and build strong relationships with stakeholders to deliver high standards and measurable targets in a dynamic hotel environment.

Qualifications

• Proven experience in food & beverage service with excellent problem-solving capabilities.
• Excellent managerial skills with a hands-on approach and lead-by-example work style.
• Commitment to exceptional guest service with a passion for the hospitality industry.
• Ability to find creative solutions, offering advice and recommendations.
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy.
• Experienced in using IT systems on various platforms.

Responsibilities

• Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels.
• Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries.
• Delivers plans and objectives where food & beverage initiatives & hotel targets are achieved.
• Manages the food & beverage team fostering a culture of growth, development and performance within the department.
• Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
• Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
• Builds and maintains effective working relationships with all key stakeholders.
• Delivers effective programmes that advance service standards, profitability and cost control.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.

Skills

Food & Beverage service

Managerial skills

Guest service

Creative solutions

Integrity

IT systems

Job description

Radisson Blu Durham is seeking a Food & Beverage Manager to orchestrate operations, ensuring seamless front and back-of-house performance and a superior guest experience.

You will lead the F&B team, manage the department budget, control costs and inventories, and build strong relationships with stakeholders to deliver high standards and measurable targets in a dynamic hotel environment.