F&B Guest Service Host – Free Meals on Duty

Novotel Stansted - Arora Group; Bentfield; On-site; GBP 24,000 - 27,000; Full time

Benefits offered by this job

Staff accommodation

Free meals on duty

Uniform provided

Food & beverage discounts

Friends & family rates

Cycle to work

Life assurance

Employee assistance

Long service recognition

Christmas gifts

Job summary

Novotel London Stansted is a stylish four-star hotel just a short shuttle ride from the airport, offering 250 bedrooms, dining options, meeting rooms, fitness facilities and parking.

We are recruiting for a Food & Beverage team member to serve guests, listen to needs, make recommendations, handle payments, and reset tables in a fast-paced environment. Previous hotel experience is an advantage; you should be professional, calm under pressure, and a true team player.

Qualifications

• Experience in a similar role within a 4-star hotel is advantageous.
• Smart, professional appearance and excellent communication.
• Ability to stay calm under pressure in a fast-paced environment.
• Team player with friendly, approachable manner.

Responsibilities

• Serve food and drinks in F&B outlets in a friendly and timely manner.
• Listen to guests to understand needs and build rapport.
• Make knowledgeable recommendations on food and drinks.
• Raise bills and take payments.
• Clear and reset tables.

Skills

Customer service

Communication

Teamwork

Professional appearance

Job description

Novotel London Stansted is a stylish four-star hotel just a short shuttle ride from the airport, offering 250 bedrooms, dining options, meeting rooms, fitness facilities and parking.

We are recruiting for a Food & Beverage team member to serve guests, listen to needs, make recommendations, handle payments, and reset tables in a fast-paced environment. Previous hotel experience is an advantage; you should be professional, calm under pressure, and a true team player.