F&B & Events Manager: Lead Memorable Experiences

Rank Group; Southend-on-Sea; Remote; GBP 38,000 - 60,000; Full time

Job summary

Grosvenor Casino Southend is seeking a Food & Beverage Events Manager to lead the hospitality offering, manage a high-performing team and deliver memorable events for guests. You'll drive revenue through private hires and corporate events, while ensuring top service standards and strict adherence to food safety and licensing requirements in a fast-paced venue.

You will collaborate with venues, marketing and operations to tailor experiences, lead training, optimise labour and stock, and monitor

Qualifications

• Management experience within hospitality, leisure, casino, hotel or a premium restaurant environment.
• Experience leading a food and beverage operation with accountability for performance and standards.
• Experience planning and delivering events, functions, private hire or hospitality experiences.
• Strong commercial awareness with a focus on revenue, profitability and customer experience.
• A confident and engaging leader who is organised, proactive and comfortable working in a fast-paced environment.

Responsibilities

• Lead the day-to-day food and beverage operation, ensuring consistently high standards of service.
• Drive sales, profitability and performance, managing labour, stock and wastage effectively.
• Plan and deliver private hire, corporate events, celebrations, entertainment nights and other venue experiences.
• Identify opportunities to grow events revenue, increase venue utilisation and build relationships with customers, event organisers and local businesses.
• Coach, develop and inspire the hospitality team to deliver exceptional customer experiences.
• Maintain high standards across food safety, health & safety, licensing and responsible gambling requirements.

Job description

Grosvenor Casino Southend is seeking a Food & Beverage Events Manager to lead the hospitality offering, manage a high-performing team and deliver memorable events for guests. You'll drive revenue through private hires and corporate events, while ensuring top service standards and strict adherence to food safety and licensing requirements in a fast-paced venue.

You will collaborate with venues, marketing and operations to tailor experiences, lead training, optimise labour and stock, and monitor