Food, Beverage & Events Manager

Rank Group; Southend-on-Sea; Remote; GBP 38,000 - 60,000; Full time

Job summary

Grosvenor Casino Southend is seeking a Food & Beverage Events Manager to lead the hospitality offering, manage a high-performing team and deliver memorable events for guests. You'll drive revenue through private hires and corporate events, while ensuring top service standards and strict adherence to food safety and licensing requirements in a fast-paced venue.

You will collaborate with venues, marketing and operations to tailor experiences, lead training, optimise labour and stock, and monitor

Qualifications

• Management experience within hospitality, leisure, casino, hotel or a premium restaurant environment.
• Experience leading a food and beverage operation with accountability for performance and standards.
• Experience planning and delivering events, functions, private hire or hospitality experiences.
• Strong commercial awareness with a focus on revenue, profitability and customer experience.
• A confident and engaging leader who is organised, proactive and comfortable working in a fast-paced environment.

Responsibilities

• Lead the day-to-day food and beverage operation, ensuring consistently high standards of service.
• Drive sales, profitability and performance, managing labour, stock and wastage effectively.
• Plan and deliver private hire, corporate events, celebrations, entertainment nights and other venue experiences.
• Identify opportunities to grow events revenue, increase venue utilisation and build relationships with customers, event organisers and local businesses.
• Coach, develop and inspire the hospitality team to deliver exceptional customer experiences.
• Maintain high standards across food safety, health & safety, licensing and responsible gambling requirements.

Job description

Food & Beverage Events ManagerGrosvenor Casino Southend40 hours a week onsite, including late nights and weekends.

*Please note – this role is called a Food & Beverage Manager internally.

Lead Exceptional Hospitality. Drive Memorable Events. Inspire Great Teams. At Grosvenor Casinos, we're on a mission to become the UK's most loved casino brand. We're looking for a passionate and commercially focused Food & Beverage Manager with events experience to lead the hospitality offering at Grosvenor Casino Southend. You'll oversee our food and beverage operation, lead a high-performing team and create memorable experiences for our customers through great service, events and hospitality.

What you'll be doing

• Lead the day-to-day food and beverage operation, ensuring consistently high standards of service.
• Drive sales, profitability and performance, managing labour, stock and wastage effectively.
• Plan and deliver private hire, corporate events, celebrations, entertainment nights and other venue experiences.
• Identify opportunities to grow events revenue, increase venue utilisation and build relationships with customers, event organisers and local businesses.
• Coach, develop and inspire the hospitality team to deliver exceptional customer experiences.
• Maintain high standards across food safety, health & safety, licensing and responsible gambling requirements.

What we're looking for

• Management experience within hospitality, leisure, casino, hotel or a premium restaurant environment.
• Experience leading a food and beverage operation with accountability for performance and standards.
• Experience planning and delivering events, functions, private hire or hospitality experiences.
• Strong commercial awareness with a focus on revenue, profitability and customer experience.
• A confident and engaging leader who is organised, proactive and comfortable working in a fast-paced environment.

If you're passionate about hospitality, enjoy creating memorable events and know how to get the best from a team, we'd love to hear from you.