F&B Captain

Singapore Recreation Club; Penarth, High Street; On-site; GBP 26,000 - 32,000; Full time

Job summary

Singapore Recreation Club in Penarth is seeking an experienced hospitality supervisor to welcome members, take orders, and supervise service during meals.

You will lead junior staff, manage guest seating and VIP service, and ensure compliance with hygiene and safety policies while delivering outstanding dining experiences.

Strong leadership, multitasking, and excellent communication are essential to maintain smooth service across peak periods and special events.

Qualifications

• Professional certification in culinary arts.
• 2–5 years of relevant experience with Food and Hygiene Certification.
• Strong leadership and customer service orientation.
• Ability to multitask and manage time effectively.

Responsibilities

• Report for duty punctually in clean uniform.
• Understand and use POS system proficiently.
• Follow supervisor’s instruction and assist in club regulations.
• Lead junior staff, supervise floor during meals and ensure smooth delivery to tables.
• Provide VIP service and hostess/usher guests to appointed tables.
• Suggestive selling when taking food and beverage orders.
• Handle guest complaints and relay feedback to management.
• Attend trainings and comply with safety and hygiene policies.
• Perform other duties as assigned by Supervisor/Management.

Skills

Good customer skills

Multitasking

Leadership

Team player

Communication

Service orientation

Education

Professional certification in culinary arts

Tools

POS system

Job description

Job Purpose:

Prepare dining area or lounge ready for service. To replenish stocks for daily use. To greet members and guests, usher them to seats, serve beverage and take Food and Beverage orders. To replenish stocks for daily use. To clear soiled plates and bill guests according to orders.

Job Responsibilities:

• 1. Report for duty punctually, wearing the clean and well dress uniform, name badge herself


• 2. Understand and use the POS system proficiency.


• 3. Follow supervisor’s instruction and assisting in all implementation of club’s regulations.


• 4. Positive working attitude. Able to carry Supervisory duties includes taking food & beverage orders, leads junior staff in completion of their daily tasks, manage food delivery pantry ensuring all foods smoothly delivered to member’s tables.


• 5. Provident of VIP services effectively, proper hostessing or ushering member & their guests to the appointed tables.


• 6. Suggestive selling when taking food and beverage orders.


• 7. Able to handle guest complaints and always feedback to his/ her manager.


• 8. Aggressive to attend any training or activity organized by the management.


• 9. Completely understanding club’s policy with regards to fire safety and hygiene


• 10. Assume responsibility as the supervisor on the floor during meal periods


• 11. Others


• Follow the workplace safety and health system, safe work procedures or safety rules implemented at the workplace.


• Not engage in any unsafe or negligent act that may endanger yourself or others working around you.


• Use personal protective equipment provided to you to ensure your safety while working. You must not tamper with or misuse the equipment.


• Any other duties/projects as assigned by Supervisor and/or Management.

Qualifications and Education Requirements: -

• Professional certification in culinary arts


• 2-5 years of relevant experience with Food and Hygiene Certification

Required Skills

• Good customer skills


• Ability to multitask and have good time management skills


• Strong leadership qualities to lead and motivate team


• Dependable and good team player


• Good communication and interpersonal skills


• Excellent Service Orientation