F&B Bar Supervisor

The Chesterfield Mayfair Hotel; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

The Chesterfield Mayfair Hotel is seeking a full-time Bar Supervisor to join their luxury hotel bar in London. The ideal candidate will have experience in hospitality, knowledge of cocktails, and must possess leadership qualities to effectively manage a team and ensure excellent service. Benefits include generous holiday allowance and professional development opportunities.

Benefits

20 days holiday allowance plus bank holidays

Professional development opportunities

50% off on food and 25% off on beverages

Discounted accommodation rates

Two paid volunteering days annually

Employee Assistance Programme

Employee recognition events

Complimentary uniform and dry-cleaning

Qualifications

• Previous bar or hospitality experience required.
• Strong knowledge of classic cocktails essential.
• Excellent verbal communication skills with guests.

Responsibilities

• Provide friendly and professional service while engaging with guests.
• Oversee cleanliness and organization of the bar.
• Lead the team and ensure smooth bar operations.

Skills

Leadership

Customer Service

Cocktail Knowledge

Team Collaboration

Job description

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Bar Supervisor ***luxury hotel bar in
London***

We are looking for a full-time Bar Supervisor to join our team. The ideal candidate will have previous experience working in a bar, a strong knowledge of classic cocktails, and a confident, outgoing personality. This person should be a natural leader with the ability to guide a shift while working collaboratively with the team. The Bar Supervisor will report directly to the Bar Manager.

Location: The Chesterfield Mayfair, London

Employment Type:Full-time

Working Pattern: Shift work (5 days on, 2 days
off)

Red Carnation Hotel Collection is a family-owned hotelier business with 18 stunning properties all over the world.

We are proud to be AA's Hotel Group of the Year (2024)! We have won numerous awards such as Best Employer (2023) and Sustainable Business (2023) at The Cateys. We are proud in our commitment to developing our own and were honoured to have won for the third time a Princess Royal Training Award (2017, 2020, 2023) by HRH The Princess Royal and City & Guilds and proud to be the first privately owned company retaining its Platinum Investors in People accolade globally. To further enhance our standing we have won Top Employer (2024) for the United Kingdom which certified our excellent in employee conditions.

The Chesterfield Mayfair Hotel part of Red Carnation Hotels is a four star boutique hotel based in the heart of exclusive Mayfair. Some of its features include 107 bedrooms as well as 7 different events spaces, a Butler’s Restaurant, a Terrace Bar and a Conservatory where we offer our guests a welcoming, friendly atmosphere and exquisite food and drink.

Key
Responsibilities of aBar Supervisor:

• Welcome and interact with guests,
  providing friendly and professional service while offering drink
  recommendations.
• Ensure team members are
  knowledgeable about the menu and provide ongoing training to maintain high
  standards of service.
• Oversee cleanliness and organisation
  of the bar, ensuring it’s fully stocked and ready for service.
• Ensure the smooth operation of
  the bar during your shift, managing service flow and product quality.
• Accurately handle transactions
  and ensure the proper use of the POS system.
• Ensure adherence to all relevant
  health, safety, and alcohol service regulations.
• Lead the team, delegate tasks,
  and ensure the bar operates efficiently throughout your shift.

What are we looking for?

• Previous bar or hospitality
  experience, with strong knowledge of classic cocktails and a passion for
  delivering excellent service.
• Strong ability to lead and
  motivate a team, ensuring smooth operations during your shift.
• Excellent verbal communication
  and interpersonal skills, with the ability to interact confidently and
  professionally with guests and colleagues.
• High standards of cleanliness and
  organisation, ensuring the bar area is always prepared and fully stocked.
• Collaborative attitude with the
  ability to work effectively with others and contribute to a positive work
  environment.
• Ability to handle guest inquiries
  or concerns with professionalism and composure.
• Willingness to adapt to changing
  circumstances and busy service times.

What’s in it for you?

• Holiday
  allowance starting at 20 days and increasing with length of service up to
  27 days + 8 bank holidays
• Excellent
  service charge added to your salary every month.
• Professional,
  award winning learning and development opportunities from day one.
• Fantastic
  recommend a friend and family bonus scheme worth up to £600.
• Enhanced
  paid maternity leave & paternity leave.
• 50%
  off on food and 25% off on beverages in any Red Carnation Hotels F&B
  outlets.
• Discounted
  accommodation rates at Red Carnation Hotels worldwide.
• Two
  paid volunteering days each year, because we care about our community.
• Access to immediate Employee Assistance Programme, because we care about
  our employees.
• Vibrant
  hotel recognition events every month and hotel-based incentives (Employee
  of the Month / Manager of the Quarter).
• Social
  and team building events per hotel.
• Global
  Employee Appreciation Party, where we get to celebrate our incredible
  teams.
• Complimentary
  uniform and dry-cleaning services.

Red Carnation Hotels is an Equal Opportunities
Employer. We celebrate diversity and are committed to creating an inclusive
environment for all employees.