F & B Assistant, Hotel Du Vin

Hotel Du Vin; Exeter; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Staff Room Rates

Wagestream pay access

Apprenticeships

Staff discounts

Birthday/Anniversary complimentary-sty

Job summary

Hotel du Vin Exeter is seeking a Food and Beverage Assistant to support the smooth running of events, join the Food & Beverage team and help deliver guest experiences that match our brand. You will assist with service flow, liaise with the Kitchen and management, and help uphold the high standards of our 3 AA rosette restaurant.

A passion for hospitality and knowledge of food and beverage is valued; flexible to shifts, including evenings and weekends.

Qualifications

• Passion for hospitality and guest service.
• 2+ years in food and beverage preferred.
• Knowledge of food, wine and beverages is an advantage.

Responsibilities

• Assist in the smooth running of events and service flow.
• Communicate with Kitchen and restaurant management to ensure quality experiences.
• Maintain high standards in a 3 AA rosette restaurant.

Skills

Hospitality passion

Customer service orientation

Food & beverage knowledge

Job description

Food and Beverage Assistant, Hotel du Vin

Up to £13.80 per hour (including TRONC)

Are high standards second nature to you? Do you love people and making guests smile everyday knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of? We love Food, Wine and Cocktails - almost as much as you do!

In this role you will assist in the smooth running of all our events, be part of the Food & Beverage team and grab your chance to work with the best food, drink and a brand you can be proud of. You'll help control the flow, and communicate with the Kitchen and the restaurant management team to ensure smooth and controlled experiences for our guests. This role also involves working within our 3 AA rosette restaurant where you will be expected to maintain current standards.

We are looking for someone who is passionate about food and beverage and delivering amazing hospitality to our guests. Knowledge of food, wine and beverage is an advantage. You must have passion for hospitality and deliver service with a smile.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training. We'll help you be 'The Difference' between good and great guest experiences.

We create memories that our guests never forget. This could be the next step for you into a F&B Management role – we actively encourage internal development and progression. Onwards and upwards

In addition to competitive rates of pay we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.