F&B Assistant – Guest‑Focused Hospitality at a Spa Hotel

The Winchester Hotel & Spa; Winchester; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Hotel discounts

Holiday allowance (28–33 days)

Employee benefits portal discounts

Employee Assistance Line

Stayover incentive

Training & progression

Referral bonus £250

Free meals on shift

Length of service awards

Job summary

The Winchester Hotel & Spa invites applications for a Food & Beverage Assistant. This full-time role is based in Winchester, offering a competitive annual salary of £26,436.80 and a comprehensive benefits package.

You will support the food and beverage leadership team to deliver exceptional guest experiences in a busy hotel environment. You will work closely with the team to maintain high service standards, handle guest requests, and ensure hygienic practices.

Qualifications

• Experience in hospitality is desirable but not essential.
• Good personal presentation and professional conduct.
• Strong communication and teamwork are important.

Responsibilities

• Prepare and serve beverages as requested by guests.
• Ensure tables are ready and kept clean for guests.
• Take and fulfil guest orders promptly.
• Maintain highest cleanliness standards in food and beverage outlets.
• Know the menu well and assist guests with queries and dietary needs.
• Communicate guest requirements and special requests to relevant teams.

Skills

Hospitality passion

Team player

Communication skills

Attention to detail

Professional presentation

Job description

The Winchester Hotel & Spa invites applications for a Food & Beverage Assistant. This full-time role is based in Winchester, offering a competitive annual salary of £26,436.80 and a comprehensive benefits package.

You will support the food and beverage leadership team to deliver exceptional guest experiences in a busy hotel environment. You will work closely with the team to maintain high service standards, handle guest requests, and ensure hygienic practices.