F&B Assistant - 9 month FTC - 25 hours per week

London Southend Airport Company Limited; Southend-on-Sea; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking enthusiastic Food and Beverage Assistants to join their dynamic team. This role is pivotal in ensuring passengers enjoy a smooth and positive journey through the airport. You'll be responsible for serving customers, preparing beverages and food, and maintaining cleanliness. With a commitment to training and development, this forward-thinking company offers opportunities for growth and a supportive work environment. Join a team that values collaboration and excellence, where your contributions will make a significant impact on the airport experience. Don't miss out on this exciting opportunity to be part of a vibrant workplace!

Benefits

Apprenticeships

Medicash

Wellbeing app access

Employee Assistance Programme

Gym Discounts

Mental Health First Aiders

Cycle to Work Scheme

World Duty Free Discount

Qualifications

• Ability to work independently and as part of a team.
• Experience in customer service is essential.

Responsibilities

• Serve customers at tables and till points, ensuring a positive experience.
• Maintain cleanliness and assist with stock deliveries.

Skills

Customer Service

Food Safety Knowledge

Teamwork

Independence

Education

No formal education required

Job description

About London Southend Airport

Our SENsational colleagues are what make our airport thrive. Our goal is to develop each and every one of our colleagues’ skillsets by investing heavily in training and development throughout their careers, creating a culture of internal development and progression. A number of our senior leadership team began their career with us in an entry level role; the sky is the limit here at LSA.

As one of the key employers for Southend City, we aim to ensure that our roles are accessible to the community. We are committed to providing equal opportunities and creating an inclusive environment for our colleagues.

Now is an exciting time to join our airport. As a business, we are constantly growing, resulting in a wealth of roles to choose from, many that you may not have considered before, including Air Traffic Control, Fuelling, Car Parking, Rail, Security, Ground Maintenance, Firefighters, Cleaning, Technical Services, and more. There really isn’t a better time to join team SENsational.

About the role

Our Food and Beverage department is key in providing our passengers with a smooth and positive journey through our airport. Our F&B Assistants work across the premium lounges, bars, restaurants, and cafes in the terminal. Here’s what you will be doing day to day:

• Serve customers at their table and at till point.
• Prepare hot and cold beverages.
• Prepare some hot food items and deliver them to our customers' tables.
• Responsible for stock rotation and replenishment.
• Maintain cleanliness of equipment, floors, and tables.
• Support with stock deliveries.
• Work with my team and colleagues from other departments to consistently deliver exemplary service.
• Embody the Airport's ‘One Team’ culture and understand that there may be times when I am required to undertake other activities to support the needs of the business.
• Understand that the Airport operates 24/7, so I may be scheduled and expected to work any shift during operating hours, including early mornings, late nights, weekends, and bank holidays.

Skills, Knowledge and Expertise

To undertake this role, you need the following skills and experience:

• The ability to work independently and as part of a team.
• Experience in customer service.
• Knowledge in Food Safety.

If you require any reasonable adjustments regarding these points, please talk to us during the interview process.

Now that you understand the role and possess all the necessary skills, we would like to share more about our outstanding benefits package. Here’s a small insight into some of our amazing benefits:

• Apprenticeships – we offer our colleagues the opportunity to gain valuable qualifications from level 3 through to level 7 (Master’s Degree Level) while being at work. These courses are fully funded and available in a variety of disciplines.
• Medicash - London Southend Airport funds cover for all airport colleagues, giving access to virtual GP & Physio appointments, the Skin Vision app, several retail discounts, and with our bespoke healthcare cash plan, you can claim back what you spend on your everyday health expenses.
• Access to a Wellbeing app containing amazing features such as a mood tracker, live chat, or telephone counselling service.
• Employee Assistance Programme to confidentially support and provide advice and guidance to our colleagues with all health and legal-related issues.
• ‘My Gym Discounts’ offering up to 25% off memberships with over 3,800 gyms throughout the UK.
• Mental Health First Aiders - We have qualified and experienced mental health first aiders working full-time at London Southend Airport who are on hand to provide support.
• Cycle to Work Scheme providing savings of up to 21-39% RRP on bikes and accessories.
• World Duty Free Discount.

Sound good? Hit that apply button; we can’t wait to hear from you!

The pay range for this role is:

11.96 - 11.96 GBP per hour (London Southend Airport)