F&B Assistant

Nyx-Hotel-London-Holborn; Greater London; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Special rates on Leonardo Hotel rooms

Company-wide recognition scheme

Talent referral scheme

Thank You Week

Wellbeing Calendar

Training and progression opportunities

Job summary

NYX Hotels is seeking a friendly Food & Beverage Assistant to join our vibrant restaurant and bar team. You will be the face of the hotel, delivering warm, high-end hospitality and helping guests enjoy a memorable stay.

Morning shifts only, including weekends and public holidays. Join a diverse team with opportunities for training and career progression within the Leonardo Hotels portfolio.

Qualifications

• Morning shift availability required, including weekends and public holidays.

Responsibilities

• Deliver first-class hospitality in the hotel restaurant and bar.
• Engage with guests and colleagues with warmth and rapport.
• Support a busy team with a positive, can-do attitude.

Skills

Customer service

Communication

Teamwork

Job description

NYX Hotels is giving laidback luxury: we are THE destination! Our NYX team (we call them City Lovers!) is a diverse bunch of vibrant people, who are on a mission to make NYX the first-choice for guests looking for a high‑end stay with a unique, urban feel. NYX Hotels is a part of the Leonardo Hotels portfolio. As a Food and Beverage Assistant, you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role! You’ll be working as part of a vibrant team to deliver first‑class hospitality to our guests in the hotel’s restaurant and bar.

If you’re our ideal Food & Beverage Assistant, you will:

• Share your positive energy with guests and your team
• Ensure that guests have a great experience in our restaurant and bar, and are leaving with a desire to come back again!
• Have a can‑do attitude
• Be confident in speaking with guests and the team - we love building a good rapport

Please note that this position is for morning shifts only. The successful candidate must be available to work morning shifts, including weekends and public holidays as required

Some of the perks our F&B Assistant could enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Company‑wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
• Talent referral scheme
• Thank You Week: from ice cream trucks to yoga classes and lots in between!
• Wellbeing Calendar
• Ongoing job‑related training programmes with clear paths for progression

We’re committed to creating a workplace where every individual regardless of background, identity, or lived experience is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.

Why come join us as a F&B Assistant?

At NYX Hotels, we look after our City Lovers just as well as we look after our guests. Once you’re part of the NYX team, you’re part of the Leonardo Hotels community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top‑notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!

We are a Disability Confident Employer and a member of the Valuable 500. We partner with social enterprises to change attitudes towards disability, and provide opportunities ensuring everyone is able to fulfil their potential at work.