Food & Beverage Supervisor

Leonardo Hotel Management (UK) Limited; City of Edinburgh; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Special room rates

Recognition scheme

Talent referral scheme

Thank You Week

Wellbeing calendar

Training & progression

Job summary

NYX Hotels in Edinburgh is seeking a proactive Food & Beverage Supervisor to support daily on-floor operations, supervise service delivery and uphold high hospitality standards. You’ll work with the Head of Department to motivate the team and ensure guests have memorable experiences.

You’ll lead by example, train and coach new team members, and bring creative ideas to improve service. The role also involves supporting events and engaging with colleagues across the Leonardo Hotels estate for

Qualifications

• Experience supervising hospitality/service teams.
• Ability to train and coach new team members.
• Strong guest-focused hospitality mindset.
• Creativity and proactive idea sharing.

Responsibilities

• Support the Food and Beverage Manager to manage daily operations and supervise service delivery.
• Help to meet and exceed guests’ expectations by offering exceptional hospitality.
• Support with the training and coaching of new team members.
• Be creative and bring ideas to the table.
• Lead by example! Don’t forget to let your personality shine through.
• Support with the delivery of events to help create those “wow” moments.

Skills

Leadership

Guest hospitality

Team coaching

Creativity

Job description

NYX Hotels is giving laidback luxury: we are THE destination! Our NYX team (we call them City Lovers!) is a diverse bunch of vibrant people, who are on a mission to make NYX the first-choice for guests looking for a high-end stay with a unique, urban feel. NYX Hotels is a part of the Leonardo Hotels portfolio. The Food & Beverage Supervisor will support the strategic initiatives and objectives of the Food & Beverage department, as well as supervising day to day operations. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness. You’ll be the backbone of the team as Food & Beverage Supervisor, as you’ll be working with your Head of Department to motivate the team, ensuring that all guests have memorable experiences with us. Take a deep breath because you’ll be stepping into a busy role! You’ll be there for the team on the floor, showing exceptional leadership skills to maintain positivity over busy times and inspire excellent guest care.

• Support the Food and Beverage Manager to manage daily operations and supervise service delivery
• Help to meet and exceed guests’ expectations by offering exceptional hospitality
• Support with the training and coaching of new team members
• Be creative and bring ideas to the table
• Lead by example! Don’t forget to let your personality shine through
• Support with the delivery of events to help create those “wow” moments

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
• Talent referral scheme
• Thank You Week: from ice cream trucks to yoga classes and lots in between!
• Wellbeing Calendar
• Ongoing job-related training programmes with clear paths for progression

We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.

Why come join us as a Food & Beverage Supervisor? At NYX Hotels, we look after our City Lovers just as well as we look after our guests. Once you’re part of the NYX team, you’re part of the Leonardo Hotels community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality! At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality! We are a Disability Confident Employer and a member of the Valuable 500. We partner with social enterprises to change attitudes towards disability, and provide opportunities ensuring everyone is able to fulfil their potential at work.