Eye Clinic Receptionist (Bank) - Friendly, Tech-Savvy Admin

Newmedica; Manchester; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Accrued holiday

Learning and development tools

Multi-disciplinary team

Bright modern environment

Job summary

Newmedica in Manchester is seeking a Bank Receptionist to join our busy clinic. The role will involve greeting patients, checking them in for clinic or theatre visits, and using the patient record system alongside other software.

You will handle bookings, phone calls, emails, and post, with high attention to detail in a fast-paced environment. Empathy for patients and a friendly, professional manner are essential.

Qualifications

• Experience of working under own initiative.
• Customer or patient facing experience.
• Busy administrative role experience.
• Proficient with Office 365.
• Tech-savvy and quick to learn new systems e.g. patient record systems.
• Good phone manner.
• Excellent written and spoken English.
• Team player willing to help others when required.

Responsibilities

• Welcome patients and check them in for clinic or theatre visits.
• Work with patient record system and other systems.
• Book patients into appointments, manage phone calls and emails.
• Handle post and correspondence and respond to enquiries with high attention to detail.
• Work in a fast-paced environment where every day is different.
• Demonstrate empathy to put patients at ease.

Skills

Proactive attitude

Customer/patient facing

Administrative experience

Office 365

Tech savvy

Phone etiquette

English language

Team player

Tools

Patient record systems

Job description

Newmedica in Manchester is seeking a Bank Receptionist to join our busy clinic. The role will involve greeting patients, checking them in for clinic or theatre visits, and using the patient record system alongside other software.

You will handle bookings, phone calls, emails, and post, with high attention to detail in a fast-paced environment. Empathy for patients and a friendly, professional manner are essential.