Eye Clinic Manager - Operations & Team Growth

Optical Express; City of Edinburgh; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

State of the art facilities

33 days annual leave

Free Laser Eye Surgery

Free eye tests

Discounted eyewear

Friends and family discounts

Training and development

Exclusive offers and rewards

Employee Assistance Programme

Job summary

Optical Express is seeking an experienced Assistant Manager for our Edinburgh Haymarket Eye Hospital. The role combines clinical and commercial responsibilities, supporting the Clinic and Surgery managers and leading a high-performing team to deliver excellent patient care and outcomes.

You will be customer facing, drive clinic performance, and develop your team through coaching and performance management, while promoting the benefits of laser surgery and lens procedures.

Qualifications

• Strong management experience within an Optical, healthcare or hi-end retail setting.
• Excellent communication and presentation skills.
• Motivated to achieve and progress within Optical Express.

Responsibilities

• In-clinic and telemed consultations discussing life changing benefits of LVC or IOL surgery.
• Ensure the practice is presentable and maintained to the highest standards of tidiness and cleanliness which showcase the professional image of Optical Express.
• Help recruit, induct, coach and support your team to ensure all team members meet acceptable levels of knowledge and competence.
• Ensure the team influences and advises potential patients on the most suitable and appropriate solution for their needs.

Skills

Management experience

Customer facing

Communication skills

Team development

Job description

Optical Express is seeking an experienced Assistant Manager for our Edinburgh Haymarket Eye Hospital. The role combines clinical and commercial responsibilities, supporting the Clinic and Surgery managers and leading a high-performing team to deliver excellent patient care and outcomes.

You will be customer facing, drive clinic performance, and develop your team through coaching and performance management, while promoting the benefits of laser surgery and lens procedures.