Extra Care Supervisor

Willowbrook (Hyndburn) Limited; Blackburn; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in homecare is seeking a dedicated Extra Care Supervisor to lead a team of care workers. This role is perfect for someone passionate about making a positive difference in people's lives. You will be responsible for supervising a team, resolving issues, and ensuring high-quality care delivery. The ideal candidate will possess strong leadership skills, a caring nature, and a commitment to excellence. With flexible working hours and a supportive management team, this position offers a rewarding career path in the caring profession. If you are motivated and eager to inspire others, this opportunity is for you!

Benefits

Flexible Working Hours

Generous mileage allowance

Holiday allowance with premium pay

Free Uniform Inc PPE

Ongoing Training program

One-to-one mentoring

Enrolment in Workplace Pension scheme

Refer a friend payment

Qualifications

• Minimum 2 years experience in Health & Social Care sector required.
• QCF Level 2 in Health & Social Care is essential.

Responsibilities

• Supervise a team of up to 15 care workers and resolve issues.
• Conduct appraisals and ensure adherence to policies.

Skills

Caring nature

Team Leader/Supervisor experience

Communication skills

IT skills (Microsoft 365)

Problem-solving

Detail-oriented

Driving licence

Education

QCF Level 2 in Health & Social Care

Tools

Microsoft 365

Access

Job description

Join Us – Willowbrook Homecare for a Satisfying and rewarding Career in Care – You’ll be glad you did!

Are you:

1. Considering the next step in your Career in Care Journey?
2. An experienced carer looking for an exciting new challenge?
3. Longing to share your care expertise?

Whatever the reason – we would like you to bring your personal qualities and values to us!

An exciting opportunity has arisen within our Riverside Heights, Darwen and Albion Mill, Blackburn for an office-based Extra Care Supervisor. The applicant for this new and exciting significant role must be caring, dedicated and flexible and possess a ‘can do’ approach and attitude, motivated to succeed and have the skills to inspire and cultivate the staff team.

Job specification

You will be responsible for:

1. A team of up to 15 care workers at each service.
2. Being the first point of contact for the Extra Care Team for any concerns or issues that arise during the shift.
3. Resolving issues and escalating them to the appropriate people when required.
4. Emergency On-call duties on a rolling rota basis to support the service.
5. Conducting appraisals, supervisions, back-to-work interviews and medication competencies to ensure the care team is following Willowbrook Homecare’s Policies and Procedures and adhering to best practices.
6. On occasion work on shift to deliver high-quality care (to cover sickness etc).

The Key to being successful in this position is experience, enthusiasm, motivation and work ethic.

What are we looking for – Key skills and attributes:

1. Someone who enjoys helping people and who wants to make a positive difference in people’s lives.
2. A caring nature, good personal values with a will to do well.
3. Team Leader/Supervisor experience (preferable).
4. A minimum of 2 years’ experience working within the Health & Social Care sector, in addition to a minimum QCF Level 2 in Health & Social Care.
5. IT skills are essential due to various administrative tasks and future digital care development (Microsoft 365 preferable).
6. Knowledge of Access (preferable).
7. A positive and can-do attitude.
8. Be committed to the role.
9. Be tactful and patient.
10. Be creative and proactive.
11. Have an understanding of how people learn.
12. Have an interest in helping people develop their skills.
13. Have good written and spoken communication skills.
14. Be passionate about furthering your knowledge and expertise.
15. Must be detail-driven and able to complete thorough handovers both verbal and written at shift end.
16. You must possess a full driving licence and have suitable transport.

Working for Willowbrook Homecare offers you the following:

1. Flexible Working Hours
2. Contracted Hours offered.
3. Competitive rates of pay every four weeks.
4. Generous mileage allowance of 30p per mile.
5. Boost Your Earnings By covering holidays and sickness or taking on additional shifts you can boost your earnings.
6. Holiday allowance Bank Holidays paid at time and a half, Christmas Day, Boxing Day, and New Year’s Day double time.
7. Enrolment in the Workplace Pension scheme.
8. Free Uniform Inc PPE – We care about keeping you and our clients safe, so we provide all the PPE equipment you need.
9. A full Induction and onboarding programme.
10. One-to-one mentoring.
11. Ongoing Training program including online and practical, and QCF Levels in Health & Social Care for professional growth & development. With our comprehensive training and ongoing development, you will always feel supported and valued.
12. Induction and Employee Dashboard.
13. Refer a friend payment (Unlimited, subject to conditions).
14. On-going Help and support from our highly motivated management team, you are never alone at Willowbrook.

UK Applicants only: United Kingdom applicants only, Willowbrook Homecare are currently unable to offer sponsorship to overseas workers.

Next step: Apply online today:

If you enjoy making a difference in people’s lives and have the skills and attributes we are looking for, and you want to join our successful award-winning care company, then you can apply right now – click on the Apply for Job button below.

If you would like to have an informal chat before you apply, you can contact Vicky Yates on 01257 818078 during office hours Monday to Friday (8.00 am-17.00).

We look forward to hearing from you!