External Workforce Officer

Nottinghamshire County Council; East Midlands; Hybrid; GBP 34,000 - 39,000; Full time

Benefits offered by this job

Flexible working

Hybrid working model

Professional development

Generous leave

Supportive environment

Job summary

Nottinghamshire County Council is seeking an External Workforce Officer to lead initiatives that strengthen the external adult social care workforce. The role focuses on recruitment, retention, skills development, and progression to deliver high-quality, person-centred care in a hybrid working environment.

The post drives strategic workforce priorities, collaborates with health and social care partners, and manages projects with a focus on quality and continuous improvement in services.

Qualifications

• A strong understanding of workforce challenges within adult social care.
• Experience in planning and delivering projects within health or social care settings.
• Proficiency in using management information systems to achieve outcomes.
• A relevant qualification in health or social care (NVQ Level 3 or equivalent).

Responsibilities

• Drive Workforce Development: Contribute to the delivery of key priorities in the system-wide workforce plan.
• Support Strategic Initiatives: Collaborate with health and social care partners to implement workforce initiatives across the external care sector.
• Project Management: Scope, plan, and manage projects effectively, ensuring timelines, resources, and risks are well-handled.
• Monitor Quality: Oversee contracts and service agreements, ensuring provider performance meets quality standards.
• Build Partnerships: Maintain effective relationships with service providers, people with lived experience, and health and social care partners.
• Data Analysis: Use data and intelligence to monitor quality, risks, trends, and opportunities for improvement.
• Provide Guidance: Offer professional support and advice to colleagues, providers, and partners.

Skills

Workforce challenges

Project planning

Management information systems

NVQ Level 3 or equivalent

Education

Health or social care qualification (NVQ Level 3)

Job description

Job Description / Person Specification

Quality and Contracts Officer JDPS.pdf – 115KB Opens in a new window

Salary

£34,434 - £39,152 per annum

Type of vacancy

Permanent

Work pattern

Full Time

Hours per week

37

Work Base

County Hall, West Bridgford, NG2 7QP

Working Arrangements

Hybrid

Competency Framework

Tier 7b

Number of posts

1

Interview date

13 October 2026

Closing Date

27 September 2026 23:55

At Nottinghamshire County Council, we are deeply rooted in our community. We strive to support our residents and each other, ensuring that everyone feels valued and included. Join us in making a real difference in the lives of those we serve.

Are you passionate about improving adult social care? As an External Workforce Officer, you will be a vital part of our External Workforce Team, dedicated to enhancing Nottinghamshire's independent adult social care sector. You will lead initiatives that focus on recruitment, retention, skills development, and career progression, helping to create a skilled and compassionate workforce that delivers high-quality, person-centred care.

In This Role, You Will

• Drive Workforce Development: Contribute to the delivery of key priorities in the system-wide workforce plan.
• Support Strategic Initiatives: Collaborate with health and social care partners to implement workforce initiatives across the external care sector.
• Project Management: Scope, plan, and manage projects effectively, ensuring timelines, resources, and risks are well-handled.
• Monitor Quality: Oversee contracts and service agreements, ensuring provider performance meets quality standards.
• Build Partnerships: Maintain effective relationships with service providers, people with lived experience, and health and social care partners.
• Data Analysis: Use data and intelligence to monitor quality, risks, trends, and opportunities for improvement.
• Provide Guidance: Offer professional support and advice to colleagues, providers, and partners.

To Succeed In This Role, You Should Have

• A strong understanding of workforce challenges within adult social care.
• Experience in planning and delivering projects within health or social care settings.
• Proficiency in using management information systems to achieve outcomes.
• A relevant qualification in health or social care (NVQ Level 3 or equivalent).

We Are Looking For Someone Who

• Is proactive and organised, able to manage competing priorities effectively.
• Has excellent communication skills, both written and verbal.
• Demonstrates strong analytical and problem-solving abilities.
• Can build effective relationships with a diverse range of stakeholders.

At Nottinghamshire County Council, We Offer

• A place to belong: A friendly, inclusive workplace where everyone is valued.
• Flexible working: Enjoy a hybrid working model that suits your lifestyle.
• Professional development: Access to training and career progression opportunities.
• Generous leave: Enjoy a healthy work-life balance with ample annual leave and bank holidays.
• Supportive environment: Join a team that prioritises your wellbeing and professional growth.

Don’t miss out on this opportunity to make a meaningful impact in adult social care! If you are ready to be part of a team that drives positive change and supports our community, to join Nottinghamshire County Council as an External Workforce Officer.

For an informal discussion about this opportunity please contact Adele Drohan on 0115 9773732 or by email [e-mail].

Nottinghamshire County Council strives to ensure that it goes beyond the requirements of the Equalities Act and prides itself on being accredited as a Disability Confident Leader Organisation.

Under the Disability Confident scheme (formerly known as the Guaranteed Interview Scheme) we would like to ensure applicants with disabilities are offered an interview if they meet the minimum criteria for a job. Please let us know if this is something you would like to be considered for.

A job share scheme is available for all full-time posts: both permanent and temporary, unless otherwise stated.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all staff to share this commitment and undergo appropriate checks.

Nottinghamshire County Council strongly encourages applications from all candidates from different walks of life, irrespective of gender, marital status, disability, race, religion, belief, pregnancy and maternity status, age or sexual orientation.