External Warehouse Capacity Supervisor

Pilgrim's Europe; Norwich; On-site; GBP 30,000 - 42,000; Full time

Job summary

Pilgrims Europe is seeking an experienced External Warehouse Capacity Supervisor to oversee third-party warehouse operations and chilled storage capacity across the logistics network. You will manage external providers, lead 3PL relationships and support capacity planning to optimise network performance.

The role requires strong experience in logistics or warehousing, along with KPI-driven performance management and change leadership. Willingness to travel across the UK and Ireland is expected.

Qualifications

• Significant experience within logistics, warehousing or supply chain operations.
• Strong understanding of warehouse management, distribution and 3PL operations.
• Experience leading continuous improvement and change initiatives.
• Strong communication, stakeholder management and negotiation skills.
• Ability to drive performance through KPI management and operational analysis.
• Experience working within FMCG, manufacturing or complex supply chain environments.
• Willingness to travel across the UK and Ireland.

Responsibilities

• Manage day-to-day operations across external chilled and frozen warehouse providers.
• Lead relationships with 3PL partners, ensuring service, cost and quality targets are achieved.
• Support capacity planning and network optimisation initiatives across the logistics network.
• Monitor warehouse performance, KPIs and stock accuracy.
• Investigate operational issues and implement corrective actions.
• Support S&OP processes by aligning warehouse capacity with business demand.
• Lead logistics improvement projects from concept through to implementation.
• Work closely with Supply Chain, Operations and Logistics teams to drive performance.

Skills

Logistics experience

Warehouse operations

3PL management

Stakeholder management

KPI analysis

FMCG experience

UK travel

SAP knowledge

Tools

SAP

Job description

We're looking for an experienced External Warehouse Capacity Supervisor to manage third-party warehouse operations and chilled storage capacity across our logistics network.

What You'll Do

• Manage day-to-day operations across external chilled and frozen warehouse providers
• Lead relationships with 3PL partners, ensuring service, cost and quality targets are achieved
• Support capacity planning and network optimisation initiatives across the logistics network
• Monitor warehouse performance, KPIs and stock accuracy
• Investigate operational issues and implement corrective actions
• Support S&OP processes by aligning warehouse capacity with business demand
• Lead logistics improvement projects from concept through to implementation
• Work closely with Supply Chain, Operations and Logistics teams to drive performance

• Significant experience within logistics, warehousing or supply chain operations
• Strong understanding of warehouse management, distribution and 3PL operations
• Experience leading continuous improvement and change initiatives
• Strong communication, stakeholder management and negotiation skills
• Ability to drive performance through KPI management and operational analysis
• Experience working within FMCG, manufacturing or complex supply chain environments
• Willingness to travel across the UK and Ireland

Desirable

• SAP knowledge
• Experience managing external logistics contracts and performance reviews
• Experience developing procedures, audits and operational standards