External Communications Strategist

South East Water Limited; Snodland; Vor Ort; GBP 36.000 - 44.000; Vollzeit

Benefits dieser Stelle

Excellent Stakeholder pension scheme

5 weeks holiday + bank holidays

Flexible annual leave policy

Paid volunteering days

Cycle to work scheme

Health cash plan

Life assurance

Wellbeing related benefits

Zusammenfassung

South East Water Limited is seeking an External Communications Officer to support the External Communications Manager in shaping how the organisation is perceived. The role involves drafting press releases, managing media opportunities and producing clear customer communications to support the Turning the Tide strategy.

You will coordinate with designers and contractors, handle crisis communications on a rota, and arrange media events and stakeholder briefings.

Qualifikationen

• Degree-level qualification in a communication or PR related discipline or relevant experience.
• Full driving licence.
• At least three years’ experience in either journalism (newspaper/online/TV/radio) or public relations/communications, either agency or in-house.
• Media relations, press office management, relationship building, media monitoring & optimisation, media interview management, statement & briefing development, media training, presentation/briefing skills, strategic communications planning, copywriting, proofreading, creative input & ideation, quality control, campaign execution, crisis communications.
• A working experience and knowledge of the media, together with the ability to deal confidently with customers and stakeholders is essential.
• Social media skills would be desirable.
• Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities.

Aufgaben

• Support the External Communications Manager in the delivery of the Turning the Tide strategy, rebuilding South East Water’s reputation amongst its customers and stakeholders.
• Be adept at pivoting between multiple projects, sometimes with competing needs, to produce appropriate and high quality communications outputs to deadline.
• Competent in drafting accurate customer, media and stakeholder communications materials required for a project or event, including, but not limited to; communications plans and evaluations, briefing notes, statements, press releases, presentations, exhibition materials, articles, advertising, website copy, FAQs and social media content such as videos.
• Competent in turning complex information into appropriate and easy to understand materials for public consumption.
• Keen to learn, develop as well as try new ideas and communications methods as they arise.
• Competent at identifying potential risks to company reputation and have confidence in raising these with appropriate managers.
• Identify opportunities for positive media coverage, crafting press releases, arranging media events, managing interviews and briefing spokespeople.
• Be responsible for organising, managing and attending a range of in-person and virtual community and stakeholder events which open our audiences’ eyes to water.
• Be part of the Communications out-of-hours service on a shared rota basis (approximately one in four weeks) where you’ll help manage crisis communications both in and out of office hours, escalating where appropriate.
• Confident at liaising with designers, photographers, videographers and other contractors to achieve desired outcomes when creating communications materials and arranging events.

Kenntnisse

Media relations

Press office management

Relationship building

Media monitoring

Crisis communications

Copywriting

Proofreading

Campaign execution

Strategic communications planning

Creative input

Ideation

Quality control

Presentation skills

Stakeholder liaison

Ausbildung

Degree-level qualification in communication or PR related discipline

Jobbeschreibung

South East Water Limited is seeking an External Communications Officer to support the External Communications Manager in shaping how the organisation is perceived. The role involves drafting press releases, managing media opportunities and producing clear customer communications to support the Turning the Tide strategy.

You will coordinate with designers and contractors, handle crisis communications on a rota, and arrange media events and stakeholder briefings.