External Bulk Transport Operations Manager

Emr-Uk; United Kingdom; On-site; GBP 65,000 - 90,000; Full time

Job summary

EMR is seeking an experienced External Bulk Transport Operations Manager to lead the regional external transport planning and develop cost‑efficient, high‑quality service delivery across the UK.

You will build strong relationships with the haulier network, manage performance and drive data‑driven continuous improvement in planning, routing and supplier performance.

Qualifications

• Experience in third‑party transport management or external haulage.
• Standard National or International CPC qualification.
• Proven cost‑effective purchasing and spend oversight.

Responsibilities

• Lead and support the external transport planning team to meet targets.
• Manage relationships with external hauliers and internal stakeholders.
• Oversee daily/weekly/monthly transport performance and KPIs.
• Maintain haulage rates, provide market insights for decisions.
• Manage dispatch, routing and tracking to maximise efficiency.
• Ensure ADR, waste, O-licence and safety/compliance standards.
• Monitor vehicle/trailer maintenance and legal requirements.
• Analyse transport expenditure and support budgets and plans.
• Produce monthly performance reports on provider performance.
• Collaborate with Regional Bulk Managers to share best practice.

Skills

Transport management

Stakeholder management

Data analysis

Cost control

Adherence to safety regs

Route planning

Vehicle dispatch

Licensing & compliance

Education

CPC (National/International)

LGV licence (desirable)

Tools

Transport software

Job description

About Our Opportunity

We are looking for an experienced and driven External Bulk Transport Operations Managerto join our team at EMR. This is an exciting opportunity to play a key role in managing and developing our regional external transport operations, ensuring effective planning, cost efficiency and high standards of service delivery.

We will lead and support the external transport planning team, build strong relationships with our external haulier network and work collaboratively with internal operations, commercial teams and Regional Bulk Managers across the UK.

With a focus on data-driven decision-making and continuous improvement, you will help shape transport strategies, drive operational performance and ensure we continue to deliver the right results for our business and customers.

What You Will Be Doing

As an External Bulk Transport Operations Manager you will be responsible for:

• Leading and supporting the external transport planning team, ensuring effective resource allocation, consistent planning processes and delivery against operational targets.
• Managing and developing strong relationships with third-party hauliers, transport suppliers, internal operations, accounts and commercial stakeholders.
• Overseeing daily, weekly and monthly transport performance, ensuring service levels, KPIs and business objectives are achieved.
• Establishing and maintaining accurate haulage rates, supporting rate governance and providing market insights to inform transport and commercial decisions.
• Managing vehicle dispatch, routing and tracking activities to maximise vehicle utilisation and promote cost- and fuel-efficient operations.
• Ensuring compliance with ADR, waste legislation, O-licence requirements and relevant health, safety and environmental policies.
• Monitoring third-party vehicle, trailer and equipment maintenance to ensure operational standards and legal requirements are met.
• Analysing transport expenditure, haulage recovery and financial performance to identify cost-saving opportunities and support budgets and improvement plans.
• Producing timely monthly performance reports covering service provider performance and key operational metrics.
• Working closely with other Regional Bulk Managers across the UK to share best practice, align processes and support effective business decisions.
• Using data-driven insights to identify opportunities for continuous improvement across planning, routing, supplier performance and operational delivery.

About You

We are looking for a collaborative, commercially aware and solutions-focused transport professional who can lead from the front and make a positive impact across our external haulage operations.

You will ideally bring:

• Previous experience in third-party transport management, external haulage or a similar operational transport environment.
• A Standard National or International CPC (Certificate of Professional Competence).
• A proven track record of cost-effective purchasing, spend management and financial oversight.
• Strong communication and relationship-building skills, with the ability to work effectively with stakeholders at all levels.
• A commitment to health, safety and environmental standards, with NEBOSH certification or relevant safety training being advantageous.
• A valid LGV Class C or C+E licence (desirable).
• Strong geographical knowledge of your operating area and the flexibility to travel widely and work extended hours when required.

You will be a strong team player with a passion for operational excellence and continuous improvement. You will be methodical, organised and proactive, with the ability to anticipate trends, solve problems and deliver results.

Above all, you will be someone who supports and develops their team, shares best practice across EMR and embraces opportunities to learn from others.

If you are ready to make a difference in regional transport operations and help drive the future of our external haulage network, we would love to hear from you.