External Audit Process Manager

ConvaTec Inc.; London; Hybrid; GBP 50,000 - 75,000; Full time

Job summary

ConvaTec is seeking an External Audit Process Manager to enhance compliance frameworks across its operations. This strategic role involves leading external audit processes, providing oversight for quality compliance, and ensuring readiness for regulatory inspections. The ideal candidate will hold a degree in a scientific field and possess substantial experience in the medical device industry.

Qualifications

• Minimum of 7-10 years in the medical device and/or pharmaceutical industry.
• 2-4 years’ experience in a QA/QC role.
• Mastery in global quality standards and regulations.

Responsibilities

• Lead External Audit Process and assure compliance.
• Collaborate to standardize practices across the organization.
• Develop training material for External Audit programs.

Skills

Internal Lead Auditor Certification

Excellent communication skills

Relationship building

Technical understanding of products

Education

B.S. in a scientific/technical discipline

Job description

About Us
Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Group revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more about Convatec, please visit http://www.convatecgroup.com

At Convatec, we’re transforming our business for the better. Better products. Better ways of working. And better ways of delivering for our customers and each other. We’re aiming for nothing short of excellence. Join us on our journey to #ForeverCaring as an External Audit Process Manage, and you’ll do the same.

About the role:

This position is responsible for establishing and maintaining an overall compliance framework for ConvaTec’s, assuring constant compliance and audit readiness across the entire business. The scope is focused on External Audit Process compliance and is assured via the execution of a Corporate External Audit Program that this position leads.

Your key duties and responsibilities:

Corporate Process:

• Shape the External Audit Process in the organization that enable the harmonization of the process execution.
• Collaborate across the organization to standardize and leverage practices and metrics across the organization.
• Provides leadership, oversight, and strategic guidance for companywide issues related to Quality compliance.
• Liaise with Quality Leaders on assessing gaps and defining actions plans related to External Audit Non-Conformances, reviewing and supporting responses to Notified Body/Health Authorities as applicable.

External Audit Process:

• Corporate process owner for external audit process execution, from readiness, to execution, response and tracking of commitments.
• Owns corporate audit program (Procedure for inspection readiness and unannounced audit, System, Lead Site External Audit Scheduling with Health Authorities/Notified Body and Customers, Support responses, Maintain site profiles in e-system).
• Supports External Audit Readiness as required.
• Analyse External Audit data for systemic trends and proposal of Continuous Improvements projects/CAPAs.
• Maintain a site compliance profile.
• Gather and analyse data as an input to the Management Reviews and/or CAPA Review Board.
• Support Internal Audits execution as required.

Compliance and Education Program:

• Develop and maintain training material to execute the External Audit Program.
• Provides training/education for External Audit programs on regulations/ standards.
• Keep abreast of all current regulatory and statutory expectations.
• Support QMS regulation Changes/Gap assessment and implementation of new regulations/ standards.

Inspection readiness:

• Enable successful product realization and compliance through readiness compliance activities, assessments, and other consultation.
• Point Of Contact and provide leadership / oversight of inspection readiness, audit management, and responses for external inspection.
• Ensure sites are in permanent state of inspection readiness using readiness tools.
• Maintain external audit schedule and report on outcomes/results.
• Support coordination of responses to Notified Bodies to ensure SME and Management engagement and buy-in.

Health Authority:

• Provide independent review and classification of Regulatory Health Authority inspections and observations for all business units.
• Support and review responses from the site to ensure robust investigation and action plans.
• Support External Audits as required.

Other responsibilities:

• Support additional projects as required such as Integration/Divestiture of sites

Skills & Experience:

• Internal Lead Auditor Certification and experience in executing audits.
• Excellent written and verbal communication skills, with an open, collaborative, interactive leadership style.
• Ability to build and nurture strong and positive relationships with other leaders to partner effectively.
• Balanced technical understanding of products and processes combined with business and compliance acumen.

Qualifications/Education:

• Minimum of B.S., or equivalent, in a scientific/technical discipline is required.
• Seven to Ten (7-10) years in the medical device and/or pharmaceutical industry.
• Two to Four (2-4) years’ experience in a QA/QC role.
• Practical experience and global mastery in global quality standards and regulations governing medical products.

Travel Requirements:

• The position may involve occasional travel up to 25%, both domestically and overseas. Most trips will include overnight travel.

Working Conditions:

• This role may be based in the UK with a remote working structure.
• May need to support global discussions in different time zones.

Our ambitions will bring the very best out in you. You’ll be pushed to aim higher and really own your work. You’ll be encouraged and supported to make things happen, too. It can be challenging. But, as the progress you make will help improve the lives of millions, it’ll be worth it.

This is stepping up to a challenge.

This is work that’ll move you.

#LI-CC1

#LI-Remote

Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at [e-mail].

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

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