Express Store Manager - Newport Chepstow Rd Esso Express

Tesco Retail; Newport; On-site; GBP 32,000 - 52,000; Full time

Job summary

Tesco Store Manager role overseeing a dynamic, fast-moving retail environment. You will lead and inspire a team, collaborating with colleagues across the business to deliver exceptional customer experiences.

This position emphasizes developing your team, balancing stability with flexibility, and shaping a high-performing store culture. You’ll work to improve customer satisfaction, sales, and store operations through strong leadership and decision-making.

Qualifications

• Proven leadership experience in retail or customer-facing environments.
• Strong customer-service orientation and relationship-building skills.
• Experience delivering results through teams and individuals.

Responsibilities

• Lead and motivate store team to deliver excellent customer experiences.
• Drive sales, optimise store performance, and maximise profitability.
• Plan and implement store change and resource allocation to meet targets.
• Ensure compliance with safety, security and operational processes.

Skills

People leadership

Customer focus

Retail operations

Decision making

Job description

Customers are at the heart of everything we do, and as a Store Manager you play a crucial role in ensuring their experience is exceptional every time they visit. Our stores are dynamic, fast?moving environments where no two days look the same. Youll lead and inspire your team, work closely with colleagues across the business, and help create an inclusive workplace where everyone feels welcome and able to succeed.

This role offers the chance to build strong leadership skills, develop your team, and make a real difference to your stores performance. Whether youre seeking stability, flexibility, or a clear route to grow your career, becoming a Store Manager at Tesco provides the opportunity to excel.

We offer a competitive salary and an excellent benefits package. Store Manager shift patterns vary day to day but are planned in advance to support worklife balance.

Developing and inspiring a high?performing team with strong operational capability and confident leadership skills.

Coaching colleagues to be passionate, knowledgeable, and customer?focused, ensuring every shopper enjoys great range, quality, and service.

Leading the team to drive trade, grow sales, and maximise profit through strong commercial awareness and effective decision?making.

Building managers capability to deliver the Store Change Plan, deploying resource where it has the greatest impact for customers.

Championing colleague safety and legal compliance by ensuring all security and operational processes are followed consistently and effectively.

Role?model our leadership behaviours to shape a culture where my team is inspired to lead with clarity, resilience, and a commitment to continuous improvement.

Proven experience in leading teams within a retail or customer facing environment, with a strong track record of delivering results through others.

A clear understanding of the importance of your role, working collaboratively with colleagues and drawing on your leadership background to drive consistent performance.

A natural, welcoming approach with customers, using your previous customer facing experience to build strong relationships and ensure customers are always at the heart of your decisions.

The energy, resilience, and confidence to maintain momentum in a fast-paced environment, making quick, informed decisions that support both customers and colleagues.

High personal standards and a strong sense of integrity, using your experience to inspire confidence, set expectations, and lead by example.

Awareness of competitor activity and solid experience in retail or store operations, enabling you to identify opportunities, introduce new initiatives, and continually improve the customer experience.

Tescos vision is to be every customers favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

Were committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyones Welcome.

We also understand that life varies for each of us, so were always open to conversations about flexible working. Talk to us during your application about how we can support you.

We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please clickhere