Express Store Manager - Forest Row Esso Express

Tesco Retail; East Grinstead; On-site; GBP 42,000 - 54,000; Full time

Job summary

Tesco Retail in East Grinstead is seeking a Store Manager to lead a busy team and ensure exceptional customer experiences daily. You will manage store operations, drive sales, and develop colleagues while upholding Tesco standards.

You’ll plan and execute change, coach staff, control stock, and maintain safety and compliance. The role offers stability, opportunities for progression, and a supportive, inclusive work environment where colleagues feel valued.

Job description

Customers are at the heart of everything we do, and as a Store Manager you play a crucial role in ensuring their experience is exceptional every time they visit. Our stores are dynamic, fast moving environments where no two days look the same. You’ll lead and inspire your team, work closely with colleagues across the business, and help create an inclusive workplace where everyone feels welcome and able to succeed.

This role offers the chance to build strong leadership skills, develop your team, and make a real difference to your store’s performance. Whether you’re seeking stability, flexibility, or a clear route to grow your career, becoming a Store Manager at Tesco provides the opportunity to excel.

We offer a competitive salary and an excellent benefits package. Store Manager shift patterns vary day to day but are planned in advance to support work-life balance.

Developing and inspiring a high performing team with strong operational capability and confident leadership skills.

Coaching colleagues to be passionate, knowledgeable, and customer focused, ensuring every shopper enjoys great range, quality, and service.

Leading the team to drive trade, grow sales, and maximise profit through strong commercial awareness and effective decision making.

Building managers’ capability to deliver the Store Change Plan, deploying resource where it has the greatest impact for customers.

Championing colleague safety and legal compliance by ensuring all security and operational processes are followed consistently and effectively.

Role model our leadership behaviours to shape a culture where my team is inspired to lead with clarity, resilience, and a commitment to continuous improvement.

Proven experience in leading teams within a retail or customer facing environment, with a strong track record of delivering results through others.

A clear understanding of the importance of your role, working collaboratively with colleagues and drawing on your leadership background to drive consistent performance.

A natural, welcoming approach with customers, using your previous customer facing experience to build strong relationships and ensure customers are always at the heart of your decisions.

The energy, resilience, and confidence to maintain momentum in a fast-paced environment, making quick, informed decisions that support both customers and colleagues.

High personal standards and a strong sense of integrity, using your experience to inspire confidence, set expectations, and lead by example.

Awareness of competitor activity and solid experience in retail or store operations, enabling you to identify opportunities, introduce new initiatives, and continually improve the customer experience.

Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome.

We also understand that life varies for each of us, so we’re always open to conversations about flexible working.

We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer,