Expert Client Advisor - New Bond Street

LOUIS VUITTON; Greater London; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Industry-leading training

Career development opportunities

Comprehensive benefits package

Job summary

Louis Vuitton is seeking a passionate Beauty Expert Client Advisor for our London luxury beauty space. You will deliver personalised beauty consultations, apply advanced makeup artistry, and educate clients on brand heritage. The role emphasizes storytelling, client relationships, and elevating the customer experience.

You will maintain exceptional luxury standards, work with the team, and stay ahead of trends to meet sales objectives and drive loyalty among high-end clients.

Qualifications

• Master in makeup artistry with a keen eye for beauty trends.
• Excellent communication and interpersonal skills.
• Strong focus on delivering exceptional customer service.
• A client-centric approach and ability to build lasting relationships.
• Comfort presenting luxury products with polished, professional appearance.
• Solid knowledge of beauty products and services and how to tailor recommendations.

Responsibilities

• Deliver tailored beauty experiences through personalized consultations and bespoke makeup/fragrance solutions.
• Apply advanced makeup artistry techniques and guide product selection and shade matching.
• Share Louis Vuitton heritage through engaging storytelling and education.
• Foster long-term client relationships with proactive follow-up via clienteling tools.
• Uphold luxury standards in presentation, cleanliness, and organization of the beauty space.
• Inspire and mentor in-store teams, share knowledge, and promote a culture of excellence.
• Stay current with beauty trends and innovations to uphold brand standards.
• Contribute to achieving sales objectives through client engagement and relationship building.

Skills

Makeup artistry

Communication

Client service

Adaptability

Professional presentation

Product knowledge

Passion for beauty

Job description

Poste

Louis Vuitton is seeking a passionate and skilled Beauty Expert Client Advisor, to join our team and elevate our establishment in the beauty sector. This role is crucial for delivering exceptional client experiences, combining technical expertise with compelling storytelling, and acting as an ambassador for the Louis Vuitton beauty vision.

Missions

Key Responsibilities

• Delivering Tailored Beauty Experiences: Provide personalized beauty consultations, understanding clients' needs to create bespoke makeup and fragrance solutions. Offer customized beauty advice and recommendations based on individual preferences and styles.
• Advanced Makeup Artistry: Apply advanced makeup artistry skills to ensure each client discovers the transformative power of beauty through expert application. Provide guidance on product selection, shade matching, and application techniques.
• Storytelling and Brand Heritage: Share Louis Vuitton's artistic heritage and educate clients through immersive and engaging storytelling, bringing the brand's craftsmanship to life.
• Client Relationship Management: Foster long-term client relationships, ensuring every beauty journey is elevated and memorable, and building loyalty. Utilize clienteling tools for personalized follow-up.
• Maintaining Luxury Standards: Uphold the highest standards of presentation, cleanliness, and organization within the beauty space, reflecting the elegance and sophistication of the Louis Vuitton aesthetic.
• Team Collaboration and Mentorship: Inspire and elevate in-store teams by sharing knowledge, contributing to a culture of excellence, and acting as a mentor for beauty techniques and product knowledge.
• Staying Current with Trends: Remain at the forefront of beauty trends and innovations, refining expertise to uphold Louis Vuitton's standards of excellence.
• Achieving Sales Objectives: Contribute to individual and team sales targets through effective client engagement and relationship building.

Profil

Desired Skills and Qualifications

• Experience: 3-5+ years of experience in luxury beauty or makeup retail.
• Makeup Artistry: Master in makeup application with an innovative approach to beauty trends and techniques, and a refined ability to personalize beauty solutions.
• Communication and Interpersonal Skills: Natural communicator who can engage clients with confidence and creativity, possessing excellent communication and interpersonal skills.
• Passion for Beauty and Culture: Passionate about fashion, art, and culture, with a keen eye for cutting-edge beauty trends, embodying the Maison's spirit.
• Client-Centric Approach: A client-centric relationship builder with a focus on delivering exceptional customer service.
• Adaptability: Adept at working in a fast-paced luxury retail environment and thriving in high-touch interactions.
• Professional Presentation: Impeccably presented with a commitment to maintaining high luxury standards.
• Product Knowledge: In-depth knowledge of beauty products and services.

Informations complémentaires

Louis Vuitton emphasizes creating an inclusive environment and offers industry-leading training, career development opportunities, and a comprehensive benefits package.

Important Information

Applicants must have the legal right to work in the UK. Please note that Louis Vuitton is unable to provide visa sponsorship for this role. This position requires flexibility to work a rotating shift pattern (including evenings, weekends, and public holidays) and the ability to work across our London store network as business needs require.