Experiential Account Executive - Senior Account Director

THE; Greater London; On-site; GBP 55,000 - 85,000; Full time

Benefits offered by this job

Competitive compensation

Fast-moving team

Global brands

Orpington and Aldwych offices

Job summary

THE·TEAM is seeking experienced professionals to lead client relationships and drive live experiential programs from concept to on-site delivery. This role connects client needs with production teams to deliver world-class brand experiences.

We value detail-oriented, proactive individuals who thrive in fast-moving environments and enjoy collaboration across creative, strategy, and operations to exceed expectations on every event.

Qualifications

• 1–10+ years of client-facing experience in an experiential or event agency.
• Strong understanding of experiential production workflows and timelines.
• Ability to manage multiple projects, clients, and stakeholders at once.
• On-site experience required; domestic and/or international a plus.
• Excellent verbal and written communication skills.

Responsibilities

• Serve as the main client point of contact for active programs.
• Lead timelines, budgets, scopes, and staffing plans.
• Work closely with internal producers, creative, strategy, and operations teams.
• Translate client goals into clear internal direction.
• Manage onsite execution and post-event wrap.
• Contribute to organic growth and upselling within accounts.

Skills

Client relationships

Experiential production

Project coordination

On-site delivery

Communication

Job description

THE·TEAM operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. LIVE·TEAM specializes in delivering branding and signage, custom fabrication, live event production and experiential operations across sports, music and entertainment. Working with the world’s most iconic properties and brands, we elevate live events to make them unforgettable. Headquartered in Los Angeles, THE·TEAM's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit the.team.

If you’re interested in joining our Experiential team but don’t see a role that feels like the right fit right now, we’d still love to hear from you.

Who We’re Looking For

You're a fit at any level if you:

• Have experience managing client relationships in an experiential or event agency/Live events setting.
• Are solutions oriented, highly organised, and calm under pressure.
• Know how to speak both client and production acting as the connective tissue between the two.
• Love the details just as much as the big picture.
• Have a passion for live events, brand experiences, and delivering excellence on the ground.

Depending on Your Level, You Might Be

• Account Executive (1–2 yrs exp) You're the engine, supporting programs with logistics, documentation, and hands-on coordination. You’re eager to learn, quick on your feet, and a team player to the core.
• Account Manager / Sr. Account Manager (3–6 yrs exp) You're the day-to-day client lead and internal driver. You manage timelines, scopes, and production alignment. You think two steps ahead and can pivot quickly with grace.
• Account Director / Sr. Account Director (6+ yrs exp) You lead accounts and client relationships at a strategic level. You guide teams, own budgets, solve problems fast, and help shape the client’s vision into a winning experience. You're as comfortable in a boardroom as you are on-site.

Key Responsibilities

• Serve as the main client point of contact for active programs.
• Lead timelines, budgets, scopes, and staffing plans.
• Work closely with internal producers, creative, strategy, and operations teams.
• Translate client goals into clear internal direction.
• Manage onsite execution and post-event wrap.
• Contribute to organic growth and upselling within accounts.

What You Will Need

• 1–10+ years of client-facing experience at an experiential or event agency.
• Strong understanding of experiential production workflows and timelines.
• Ability to manage multiple projects, clients, and stakeholders at once.
• A detail-obsessed, proactive approach.
• Excellent verbal and written communication skills.
• On-site experience required (domestic and/or international a plus).

What We Offer

• Competitive compensation based on experience and level.
• A supportive, fast-moving team with a passion for world-class work.
• The opportunity to work with some of the most exciting brands in the world.
• We are open to connect with talent for both our Orpington and Aldwych offices.

Equal Opportunity and Diversity

THE·TEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. THE·TEAM is proudly an equal opportunity employer.

We are always searching for the most passionate and talented people from all backgrounds and experiences to join us.

More than 20 years into our evolution, we continue to expand our global reach and capabilities to serve clients across sports, music and entertainment. We are committed to making a meaningful impact across key areas of inclusion, community service and sustainability — not only for our employees, but for clients and the industry at large.

THE·TEAM is a leading global sports, music and entertainment company. Led by intelligence, ideas and influence, we provide representation and marketing services to talent, brands and properties.