Experienced Travel Consultant

My Kind of Cruise; Remote; GBP 60,000 - 80,000; Full time

Job summary

A modern travel consultancy is seeking an experienced Cruise Sales Consultant to work remotely. You will provide exceptional customer service and expert advice on cruise options, engaging with clients through various channels. Candidates should have a minimum of 3 years' experience in travel sales, a strong sales record, and excellent knowledge of cruise products. The role offers flexible hours, remote work, and various discounts for employees, family, and friends.

Benefits

100% remote working

Flexible working hours

Educational opportunities

Travel partner discounts

Social media support

Team get-togethers

Qualifications

• Minimum of 3 years' experience in travel agency sales.
• Strong sales record required.
• Self-motivated and organized.

Responsibilities

• Engage with clients via phone, email, and social media.
• Provide tailored cruise recommendations.
• Participate in promotional activities.
• Utilise social media to convert enquiries into bookings.

Skills

Sales experience in travel agency

Knowledge of cruise products

Customer service skills

Communication skills

Proficiency in Microsoft Office

Tools

Reservation systems

Google Suite

Job description

Experienced Travel Consultant

(Commission-Based Uncapped earning potential., Remote Working)

The Future of Cruising

My Kind of Cruise is transforming how people plan and book their holidays at sea. As the world’s first mobile app to let travellers search, compare and book cruises in under 90 seconds, we are redefining what cruising means for a new generation.

Since launching our first version in January 2022, we have secured investment from Hays Travel, the UK’s largest independent travel agent, which shares our vision of a more accessible, modern cruise experience. Described by Forbes as “the Airbnb of cruises,” we are building a loyal community of customers who value ease, transparency and great value.

Exciting Times Ahead

My Kind of Cruise is now an established online business, growing quickly with ambitious plans to expand our reach, our technology and our team. Every campaign we launch, every channel we optimise and every insight we uncover will shape an industry-first experience, and we’d like you to join us on our journey.

The Role

Are you passionate about travel and eager to help clients plan their dream cruise holidays? As a Cruise Sales Consultant, you'll work from home, providing exceptional customer service and expert advice on a wide range of cruise options. You'll have access to extensive resources to help you succeed.

Your Responsibilities

• Engage with clients via phone, email, social media, and live chat to understand their cruise preferences.
• Provide tailored cruise recommendations, including ancillary products like insurance.
• Participate in promotional activities to increase your client base.
• Utilise social media platforms to convert enquiries into bookings

About You

• Minimum of 3 years' experience in travel agency sales, with a strong sales record.
• Excellent knowledge of cruise products and operatorreservation systems.
• Exceptional customer service and communication skills.
• Proficient in Microsoft Office, Outlook, and / or the Google Suite of products including Chrome, Gmail and Sheets etc.
• Self-motivated, organised, and capable of managing your own business.

Why My Kind of Cruise

Start-ups can be a refreshing environment to work in, and we are no different. Our founder’s outlook means you are trusted to manage your own time with core hours to stay connected. Work-life balance is real here, and so are the perks :

• 100% remote working
• Flexible working hours to suit your lifestyle.
• Educational opportunities and travel partner discounts.
• Marketing material.
• Social media support.
• Discounts for you, friends and family on all cruises
• Quarterly team get-togethers

Ready to Make Waves?

If you are excited to take our user growth to the next level and help redefine what cruising means for the next generation, we would love to hear from you.