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Warrington Borough Council is seeking a skilled individual for the Transfer of Care Hub, a team dedicated to ensuring safe and timely hospital discharges. The role includes comprehensive assessments, risk management, and collaboration with various stakeholders to improve service delivery and patient outcomes.
The Transfer of Care Hub is a dynamic, multi-disciplinary team based at Warrington and Halton Teaching Hospitals NHS Foundation Trust (Warrington site), dedicated to ensuring safe, timely and person-centred discharges from hospital to the most appropriate care setting. We bring together professionals from health, social care, and voluntary services to work collaboratively, supporting patients with complex needs and reducing unnecessary delays. Our vision is to help people live and age well at home or in the community, maintaining dignity, independence, and wellbeing. The Hub plays a critical role in improving flow across the hospital and Intermediate Care bed-bases, reducing length of stay, and supporting the delivery of national discharge guidance. Joining our team means being part of an innovative, fast-paced environment where integrated working and making a real difference to people's lives is at the heart of everything we do. Our service is delivered over 7-days on a rotational basis.
1. The postholder must carry out the duties with full regard to the relevant legislative framework, the Council’s Corporate Plan and other relevant policies for example: Corporate Equality and Diversity Policy, Health and Safety Policy and Social Inclusion Strategy. 2. Complete assessments under legislative framework, including identification of risk and the need for protection and determine what intervention is needed. 3. Liaise and negotiate with customers, carers, hospital colleagues and all agencies to ensure services provide the best standards of support and value for money. 4. Manage an allocated workload within Directorate priorities and Council policies. 5. Maintain appropriate and timely electronic records of work undertaken and carry out required administrative procedures. 6. Prepare for and attend Time to Talk sessions and staff meetings and make use of all relevant, available training and development opportunities. 7. Maintain evidence of practice to meet continual professional development requirements. 8. To contribute to the team’s duty rota, screen enquiries and referrals made to the service in accordance with policies and procedures. 9. Contribute to the evaluation and development of services and new ideas by sharing knowledge about theory, skills and practice with other team members, professional groups and interested bodies. 10. To carry out all duties with due regard to confidentiality and data protection regulations. 11. The post holder through the course of their work will have responsibilities to safeguard and promote the welfare of vulnerable adults and children. 12. To undertake such additional duties as are reasonably commensurate with the level of this post.
Experience
1. Experience of the Care Management Process.
A/I
E
2. Experience of working with adults in a hospital setting.
A/I
D
Skills and Abilities
1. Good verbal and written communication skills.
A/I
E
2. Flexible approach to work, with an ability to respond to varied requirements, prioritise accordingly and work effectively within policies / procedures/ timescales
A/I
E
3. Ability to maintain electronic records
A/I
E
4. Good assessment, risk management and care planning skills
A/I
E
5. Able to work independently and as a member of a team
A/I
E
6. Ability to work in an environment of change
A/I
E
Education, Qualifications and Knowledge
A/C
E
2. Registration with Social Work England
A/C
E
3. Good working knowledge of care management process and other relevant legislation
A/I
E
4. Evidence of further development / post qualification: PQ1, Approved Mental Health Professional, Practice Teacher, Best Interest Assessor., etc.
A
D
Other Requirements
Able to travel extensively throughout Warrington and occasionally outside of the borough
A/I
D
Enhanced DBS clearance
A/C
E
Available to work on a rota-basis, covering a 7-day service between the hours of 8am-8pm
A/I
E
Commitment To Equal Opportunities
Ability to understand and demonstrate commitment to equality and diversity within the context of the relevant service.
A/I
E
Commitment To Service Delivery / Customer Care
Committed to providing an excellent customer experience and embedding customer focus in all aspects of service delivery.
A/I
E
Climate and Sustainability
Holds a Carbon Literacy Certificate (or related qualification), or willing to undertake Carbon Literacy related training, in support of the council’s climate and sustainability objectives.
A/I
E
As well as a competitive salary, working for us means you get:
For an informal conversation please contact Service Manager, Danielle Whittaker via email or call 01925 662774.
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.
DBS clearance is required.
Warrington Borough Council is a Disability Confident employer