Experience Strategist/UX Strategist

JR United Kingdom; City Of London; On-site; GBP 70,000 - 100,000; Full time

Job summary

A leading company in AI-first software engineering solutions is seeking an Experience Strategist/UX Strategist for their London office. The role involves collaborating with cross-disciplinary teams to enhance user experiences and drive product outcomes. Ideal candidates will have significant experience in user experience strategy, particularly in mobile and fintech sectors.

Qualifications

• 8+ years of experience in UX, research, or experience strategy.
• Strong understanding of user-centered and service design tools.
• Ability to collaborate in multidisciplinary teams.

Responsibilities

• Define user journeys and map opportunity areas.
• Facilitate workshops to align stakeholders.
• Translate research insights into actionable strategies.

Skills

User experience strategy

User-centered design

Stakeholder communication

Systems thinking

Research methodology

Job description

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Experience Strategist/UX Strategist, London (City of London)

Client: Ascendion

Location: London (City of London), United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Views:

2

Posted:

16.06.2025

Expiry Date:

31.07.2025

Job Description:

What You’ll Do

• Contribute to strategic engagements by helping define user journeys, map opportunity areas, and co-create product direction.
• Facilitate and support workshops that bring stakeholders together to align around goals, user needs, and experience priorities.
• Turn research into strategy by translating insights into actionable experience principles, product recommendations, and roadmaps.
• Collaborate across disciplines, working closely with Designers, Researchers, Product Managers, and Engineers to ensure strategy comes to life in the experience.
• Support client conversations by articulating the “why” behind decisions, connecting business outcomes to user experience improvements.
• Contribute to team growth, bringing structured thinking, storytelling, and strategic rigor to everything you do.

What You Bring:

• 8+ years of experience in UX, research, or experience strategy, with a proven ability to guide product teams from insight to execution.
• Strong understanding of user-centered and service design tools, journey maps, experience principles, roadmaps, systems thinking and strategic frameworks.
• Experience translating qualitative and quantitative insights into clear, actionable strategies.
• Ability to collaborate in multidisciplinary teams and communicate effectively with stakeholders at different levels.
• A portfolio or case studies that showcase how your thinking shaped the user experience and supported product outcomes.
• Curiosity, clarity, and confidence in navigating ambiguity and a passion for making the systems more human.

Mainly if you bring the following, you're a superstar in our eyes:

• Deep experience in mobile-first product ecosystems and B2C environments especially around growth, retention, and emotionally resonant design.
• Expertise in banking or fintech domains, including trust patterns, regulatory compliance, and accessibility in regulated spaces.

About Us:

• Ascendion is a global, leading provider of AI-first software engineering services, delivering transformative solutions across North America, APAC, and Europe. We are headquartered in New Jersey. We combine technology and talent to deliver tech debt relief, improve engineering productivity solutions, and accelerate time to value, driving our clients’ digital journeys with efficiency and velocity. Guided by our “Engineering to the power of AI” [EngineeringAI] methodology, we integrate AI into software engineering, enterprise operations, and talent orchestration, to address critical challenges of trust, speed, and capital. For more information, please go to www.ascendion.com.