Experience Store Assistant Manager – Tech & Team Leader

Partner Retail Services; City of Westminster; On-site; GBP 40,000 - 43,000; Full time

Job summary

A dynamic retail company is seeking an Assistant Manager for the Samsung Experience Store in London. This role involves leading a team to deliver exceptional customer service, ensuring operational compliance, and maintaining store standards. The ideal candidate should have proven leadership experience, a passion for technology, and strong communication skills. With a competitive salary of £40,000 - £43,000 and potential bonuses, this position offers excellent opportunities for growth and development.

Benefits

Samsung Employee Discount Portal

Birthday Holiday

Discounts across multiple retailers

Monthly Bonus Potential

Well-being Tools and Platform

Mental Health First Aid Access

Seeded Devices – including the latest flagship device

Employee Assistance Platform

Annual partnership with National Charities

Celebrations of Awareness Days and Religious Holidays

Qualifications

• Proven track record in people management and leadership.
• Strong communication and influencing skills.
• Ability to adapt quickly to changing circumstances.
• Commercially minded approach to retail.
• Genuine passion for technology.
• Constantly challenges knowledge and drives own learning.
• Previous management experience is essential.

Responsibilities

• Ensure the safety and well-being of customers and team members.
• Champion exceptional customer experiences and satisfaction.
• Provide direction and support to colleagues across departments.
• Follow and implement PRS policies for operational compliance.
• Maintain impeccable store standards for a pleasant shopping experience.
• Deputise for the Store Manager when needed.
• Manage shifts to ensure smooth operations.

Skills

Leadership Experience

Effective Communication

Adaptability

Commercial Acumen

Passion for Technology

Continuous Learning

Management Experience

Job description

A dynamic retail company is seeking an Assistant Manager for the Samsung Experience Store in London. This role involves leading a team to deliver exceptional customer service, ensuring operational compliance, and maintaining store standards. The ideal candidate should have proven leadership experience, a passion for technology, and strong communication skills. With a competitive salary of £40,000 - £43,000 and potential bonuses, this position offers excellent opportunities for growth and development.