Exhibitions Growth Account Manager

Mark Allen Group Ltd; Greater London; Hybrid; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Hybrid working

Real ownership in your role

Development through hands-on learning

Company benefits

Exposure to specialist markets

Job summary

Mark Allen Group Ltd is seeking a Sales Account Manager to drive revenue and client retention for its exhibition portfolio. The role is hybrid, based in Herne Hill with 3 days in the office, reporting to the Sales Director, and involves upselling and cross-selling to grow spend.

You will manage key accounts, maintain pipelines and collaborate with marketing, operations and finance to deliver successful exhibitions while achieving targets and providing excellent client service.

Qualifications

• Proven experience as an Account Manager or in a related sales role with a track record of meeting or exceeding sales targets.
• Strong relationship-building and people skills for long-term client relationships.
• Good analytical skills to understand customer needs and market trends.
• Strong organisational skills to manage multiple accounts, pipelines and forecasts.
• Proactive, initiative-taking approach focused on delivering results and improving customer satisfaction.

Responsibilities

• Develop and implement strategic sales plans to achieve revenue targets across your portfolio of exhibition clients.
• Manage a portfolio of existing customers, building long-term relationships and understanding needs to increase spend.
• Identify new business opportunities within existing accounts using upselling and cross-selling strategies.
• Act as the primary point of contact for customers; respond to enquiries, resolve issues and provide updates.
• Maintain the sales ledger, pipeline and weekly reports; provide forecasts and performance analysis to management.
• Use CRM tools and sales analytics to monitor performance and inform commercial decisions.
• Stay informed about market trends and competitor activity to inform sales strategy.
• Collaborate with internal teams to ensure client satisfaction and successful delivery of exhibitions.
• Contribute to event debriefs and strategic planning to improve exhibitions.

Job description

Mark Allen Group Ltd is seeking a Sales Account Manager to drive revenue and client retention for its exhibition portfolio. The role is hybrid, based in Herne Hill with 3 days in the office, reporting to the Sales Director, and involves upselling and cross-selling to grow spend.

You will manage key accounts, maintain pipelines and collaborate with marketing, operations and finance to deliver successful exhibitions while achieving targets and providing excellent client service.