Executive Support Services Engineer

TN United Kingdom; London; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking an Executive Support Services Engineer to provide top-notch IT support to VIP colleagues in London. This role emphasizes exceptional customer service and technical proficiency, ensuring seamless operations for executives. You'll engage with cutting-edge technology while enjoying a flexible working environment that promotes work-life balance. Join a diverse team dedicated to fostering well-being and inclusivity, where your contributions will help shape better decisions for clients and colleagues alike.

Benefits

Flexible Working Arrangements

Global Wellbeing Days

Comprehensive Benefits Package

Qualifications

• Provide Level I & II Technology Support to Aon VIP colleagues.
• Assist with hardware and software issues on various devices.

Responsibilities

• Deliver high-quality IT support to executives and their assistants.
• Communicate effectively during Business As Usual (BAU) activities.

Skills

Customer Service

Technical Support

Communication Skills

Hardware Troubleshooting

Software Troubleshooting

Job description

Social network you want to login/join with:

Executive Support Services Engineer, London

Client:

Aon

Location:

London, United Kingdom

Job Category:

-

EU work permit required:

Yes

Job Reference:

d2dc91e20e00

Job Views:

8

Posted:

26.04.2025

Expiry Date:

10.06.2025

Job Description:

The Executive Support team is essential to the success of all Aon entities within London, the UK, and the wider EMEA region.

This is a chance to support our EXEC Team based in our London office in the City of London.

Aon is in the business of better decisions.

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

You will be responsible for providing Level I & II Technology Support to Aon VIP colleagues and their personal assistants. This includes assisting with hardware and software issues on desktops, laptops, mobile devices, or peripherals. The role emphasizes high-quality customer service and supporting corporate computing needs. Additionally, you will provide administrative IT support and communicate effectively with internal and external parties during Business As Usual (BAU) activities or work requests.

How this opportunity is different

This role offers the chance to work within a great team supporting executives primarily in London, with remote support across EMEA and globally. You may also support colleagues abroad and occasionally assist at conferences and shows, supporting cutting-edge technology both domestically and internationally.

Skills and experience that will lead to success

Technically proficient candidates will provide world-class, customer-focused IT support, develop and maintain relationships at all organizational levels. Excellent communication skills, both technical and non-technical, are essential.

How we support our colleagues

In addition to a comprehensive benefits package, we promote a diverse workforce. Our agile, inclusive environment supports wellbeing and work/life balance, enabling you to perform at your best. Colleagues enjoy two “Global Wellbeing Days” annually to focus on self-care. We also offer flexible working arrangements, embracing the concept of Smart Working to support various working styles.