Executive Support Officer

Harrow Council; Harrow; On-site; GBP 28,000 - 40,000; Full time

Job summary

Harrow Council in Harrow, London Borough, seeks an experienced Executive Support professional to provide confidential, proactive support to the Senior Leadership Team within Children's Services. You will manage diaries, coordinate multi‑agency meetings and prepare minutes for strategic forums, acting as a crucial communications link across directors, staff, councillors and partners.

The role requires advanced Microsoft Office skills, strong organisation, and the ability to handle sensitive

Qualifications

• Experience providing high-quality executive support at a senior level.
• Excellent minute-taking for large and complex partnership meetings.
• Advanced organisation abilities with multiple priorities in a fast-paced environment.
• Strong written and verbal communication skills.
• High proficiency in Microsoft Office, Teams, OneNote and modern digital tools such as Copilot.
• Proven ability to work independently and use initiative.
• Experience liaising with senior leaders, councillors, partner agencies and external stakeholders.
• Ability to handle confidential and sensitive information with discretion.
• Strong interpersonal skills and ability to build positive relationships across teams.
• Creativity and confidence in planning, coordinating and delivering events, meetings or projects independently.

Responsibilities

• Manage complex diaries and coordinate multi‑agency partnership meetings.
• Produce accurate minutes for high‑level strategic forums.
• Act as a key communication link between Strategic Directors, staff, elected members, partner organisations and external stakeholders.
• Lead on specific projects and support events and conferences.
• Ensure compliance with council policies, customer excellence standards, and information governance requirements.

Skills

Executive support

Minute taking

Organisation

Communication

Microsoft Office

Copilot

Interpersonal skills

Confidential information handling

Event coordination

Stakeholder liaison

Tools

Microsoft Office

Teams

OneNote

Copilot

Job description

Overview

The London Borough of Harrow is seeking a highly organised and proactive Executive Support professional to provide comprehensive, confidential, and adaptable support to members of the Senior Leadership Team within Children's Services. This pivotal role ensures the smooth functioning of the Directorate by delivering high‑quality administrative, organisational, and project-based assistance.

The post holder will manage complex diaries, coordinate multi‑agency partnership meetings, and produce accurate minutes for high‑level strategic forums. They will act as a key communication link between Strategic Directors, staff, elected members, partner organisations, and external stakeholders, ensuring information flows efficiently and professionally.

The role requires strong research and document preparation skills, including creating briefings, reports, and presentations. The post holder will maintain an active awareness of the Director’s priorities, anticipate needs, and manage incoming communications with sound judgement. They will lead on specific projects, support events and conferences, and ensure compliance with council policies, customer excellence standards, and information governance requirements.

A high level of digital proficiency is essential, including expert use of Microsoft Office, Teams, OneNote, and emerging technologies such as Copilot. The successful candidate will demonstrate resilience, initiative, and the ability to multitask within a fast‑paced environment while working collaboratively across the Business Support Service to deliver a seamless and professional executive support function.

About You

The successful candidate will have :-

• Strong experience providing high‑quality executive support at a senior level
• Excellent minute‑taking skills, including for large and complex partnership meetings
• Advanced organisational abilities, with confidence managing multiple priorities in a fast‑paced environment
• Strong written and verbal communication skills, able to present information clearly and professionally
• High proficiency in Microsoft Office, Teams, OneNote and modern digital tools such as Copilot
• Proven ability to work independently, use initiative and solve problems effectively
• Experience liaising with senior leaders, councillors, partner agencies and external stakeholders
• The ability to handle confidential and sensitive information with discretion and professionalism
• Strong interpersonal skills and the ability to build positive working relationships across teams
• Creativity and confidence in planning, coordinating and delivering events, meetings or projects independently

Related Documents

For more information, please refer to the Role Profile/ Selection Criteria