Executive Support Officer

Harrow Council; Greater London; On-site; GBP 32,000 - 52,000; Full time

Job summary

The London Borough of Harrow is seeking a highly organised Executive Support professional to provide confidential and adaptable support to members of the Senior Leadership Team within Children's Services. You will manage diaries, coordinate partnership meetings, and produce accurate minutes for high-level forums, acting as a vital communications link across leaders and external partners.

Strong research and document preparation skills are essential, including briefings, reports and

Qualifications

• Experience providing high-quality executive support at a senior level.
• Excellent minute-taking for large and complex partnership meetings.
• Advanced organisational abilities with multiple priorities in a fast-paced environment.
• Strong written and verbal communication skills, present information clearly.
• High proficiency in Microsoft Office, Teams, OneNote and Copilot.
• Ability to handle confidential and sensitive information discretely.

Responsibilities

• Manage complex diaries and coordinate multi-agency partnership meetings.
• Produce accurate minutes for high-level strategic forums.
• Act as a key communications link between Strategic Directors, staff, elected members, partner organisations and external stakeholders.
• Lead on specific projects and support events and conferences.
• Ensure compliance with council policies and information governance.
• Maintain awareness of Directors’ priorities and anticipate needs.

Skills

Executive support

Diary management

Minute taking

Stakeholder liaison

Meeting coordination

Excellent communication

Research and report writing

Presentation creation

MS Office

Teams

OneNote

Copilot

Tools

MS Office

Teams

OneNote

Copilot

Job description

Overview

The London Borough of Harrow is seeking a highly organised and proactive Executive Support professional to provide comprehensive, confidential, and adaptable support to members of the Senior Leadership Team within Children's Services. This pivotal role ensures the smooth functioning of the Directorate by delivering high‑quality administrative, organisational, and project-based assistance.

The post holder will manage complex diaries, coordinate multi‑agency partnership meetings, and produce accurate minutes for high‑level strategic forums. They will act as a key communication link between Strategic Directors, staff, elected members, partner organisations, and external stakeholders, ensuring information flows efficiently and professionally.

The role requires strong research and document preparation skills, including creating briefings, reports, and presentations. The post holder will maintain an active awareness of the Director’s priorities, anticipate needs, and manage incoming communications with sound judgement. They will lead on specific projects, support events and conferences, and ensure compliance with council policies, customer excellence standards, and information governance requirements.

A high level of digital proficiency is essential, including expert use of Microsoft Office, Teams, OneNote, and emerging technologies such as Copilot. The successful candidate will demonstrate resilience, initiative, and the ability to multitask within a fast‑paced environment while working collaboratively across the Business Support Service to deliver a seamless and professional executive support function.

About You

• Strong experience providing high‑quality executive support at a senior level
• Excellent minute‑taking skills, including for large and complex partnership meetings
• Advanced organisational abilities, with confidence managing multiple priorities in a fast‑paced environment
• Strong written and verbal communication skills, able to present information clearly and professionally
• High proficiency in Microsoft Office, Teams, OneNote and modern digital tools such as Copilot
• Proven ability to work independently, use initiative and solve problems effectively
• Experience liaising with senior leaders, councillors, partner agencies and external stakeholders
• The ability to handle confidential and sensitive information with discretion and professionalism
• Strong interpersonal skills and the ability to build positive working relationships across teams
• Creativity and confidence in planning, coordinating and delivering events, meetings or projects independently

Related Documents

For more information, please refer to the Role Profile/ Selection Criteria