Executive Support and Correspondence Officer

The Independent Football Regulator; Lancashire; Hybrid; GBP 39,000 - 43,000; Full time

Benefits offered by this job

Pension 12%

Flexible benefits

Annual leave 31.5 days

Hybrid working

Sick pay

Maternity leave 9 months

CPD paid membership

Cycle-to-work

Job summary

The Independent Football Regulator in Manchester is recruiting an Executive Support and Correspondence Officer. You will manage senior leaders’ diaries, draft responses, and oversee the IFR’s FOI requests and publication schemes.

You’ll work closely with internal teams and external stakeholders in a dynamic, hybrid-working environment. This permanent role offers a structured benefits package and 40% office attendance, with a pension scheme and professional development support to help you grow

Qualifications

• Excellent organisational and prioritisation skills across a range of tasks.
• Strong written communication and the ability to draft quickly on varied topics.
• Great attention to detail, ensuring accuracy in all outgoing communications.
• Strong interpersonal skills and the ability to engage with stakeholders of varying seniority.
• Good judgement to handle situations independently and know when to escalate.
• Strong work ethic and a collaborative team player under pressure.

Responsibilities

• Manage senior leader's diary and inbox, prioritise correspondence.
• Take minutes and notes, maintain records and disseminate actions.
• Manage IFR's online correspondence system and templates, draft bespoke responses.
• Lead Freedom of Information requests with timelines and exemptions.
• Oversee the Publication Scheme page on the IFR website.
• Undertake training to support team-wide financial requisitioning.

Skills

Organisational skills

Written communication

Attention to detail

Interpersonal skills

Judgement

Team player

Job description

Executive Support and Correspondence Officer

Closing date: 28/09/2026

Location: Manchester

Position Type: Permanent

Salary: £38,856 - £43,174 per annum

The Independent Football Regulator (IFR) has been established to protect and promote the sustainability of English football, for the benefit of fans and the local communities football clubs serve.

The IFR will help improve financial sustainability of clubs, ensure resilience across the leagues, and safeguard the heritage of English football. It will operate a licensing regime; set corporate governance standards and monitor, protect, and promote financial resilience. It will also enforce compliance with requirements on financial regulation, club ownership and directors, fan engagement, and heritage protection.

The IFR also has powers to prohibit clubs from joining competitions that are not fair or meritocratic, or that threaten the heritage or sustainability of English football.

The Executive Support and Correspondence Officer role sits at the heart of the Independent Football Regulator, supporting senior decision makers and leading the IFR's external enquiries and information-access correspondence. The role offers close working with both senior internal stakeholders and a range of external stakeholders.

Responsibilities Include

• Managing senior leader's diary and inbox, prioritising correspondence and replying on their behalf where appropriate.
• Taking minutes and notes, maintaining organised records and disseminating actions across the organisation.
• Managing the IFR's online correspondence system and mailbox, drafting bespoke responses, coordinating internal input and maintaining standard lines and templates.
• Leading Freedom of Information requests, including drafting requirements, statutory timelines and exemptions.
• Managing the Publication Scheme page of the IFR website.
• Undertaking training to support team-wide financial requisitioning.

Essential Requirements

• Excellent organisational and prioritisation skills, with the ability to work effectively across a range of tasks and under pressure.
• Strong written communication skills, with the ability to draft at pace on a variety of topics.
• Strong attention to detail, ensuring accuracy in all outgoing communications.
• Strong interpersonal skills and the ability to interact confidently and professionally with internal and external stakeholders of varying seniority.
• Good judgement to manage situations independently and understand when to elevate and how.
• Strong work ethic and a proven team player, with ability to work under pressure.

Desirable Skills

• Keen interest in the work of the Independent Football Regulator
• Experience working in a Private Office or Correspondence role

Terms and Conditions of Employment

If successful, you will join a Non-Departmental Public Body and will be employed as a Public Servant.

If you are an existing Civil Servant or a DCMS employee, you will no longer have access to Civil Service benefits including the Civil Service pension.

The terms and conditions of employment include:

• Pension 12% - An employee contribution of 5%, with an employer contribution of 7%.
• Flexible Benefit 8% - Employees can choose to invest 8% of their base salary into their pension or take as cash (post tax).
• Reward - We will have a performance-based reward programme.
• 31.5 days annual leave.
• Flexible and hybrid working - 40% in office attendance.
• Occupational sick pay.
• 9 months paid Maternity Leave and generous paternity and adoption leave.
• A bespoke L&D programme to help you achieve your personal CPD, including paid membership fees.
• Cycle-to-work scheme and much more!