Executive Receptionist

Portico; Birmingham; On-site; GBP 23,000 - 27,000; Full time

Job summary

Portico is seeking an Executive Receptionist to join their Birmingham team. This role focuses on client support, which includes welcoming visitors, managing meetings, and ensuring adherence to high service standards in a corporate law office. Applicants should demonstrate exceptional interpersonal skills and thrive in a fast-paced environment, with prior experience being a significant advantage.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

Thank you voucher scheme

24-hour personal helpline for employees

Access to discounts and benefits platform

Training and development opportunities

Qualifications

• Bubbly personality and excellent people skills for building relationships.
• Experience in delivering 5-star service in a corporate or hotel environment is essential.
• Client services experience and familiarity with law firms is advantageous.

Responsibilities

• Provide a friendly welcome at reception to visitors and guests.
• Assist in booking and facilitating onsite meetings and events.
• Handle ad-hoc daily tasks and requests via email, phone, and service desk app.

Skills

Excellent people skills

Ability to multi-task

Ability to work under pressure

Job description

Portico Birmingham, England, United Kingdom

Portico Birmingham, England, United Kingdom

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Company Description

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!

Company Description

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!

Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Job Description

Portico are currently recruiting for an Executive Receptionist (Client Support Executive), based at the Birmingham offices of one of the largest law firms in the world.

As a Client Support Executive, you will work across all areas of the Client Support. From providing a friendly welcome at reception to all visitors and guests, to assisting in booking and facilitating onsite meetings and events.

You will also get involved with other ad-hoc daily tasks and requests via email, phone and the service desk app.

Hours: 35 hours per week, shifts are from 08:00 - 16:00 or 09:30 - 17:30

Salary: £23,400 per annum

Qualifications

Applicants must have a bubbly personality and excellent people skills, giving them the ability to build long lasting relationships. They will have the ability to work well under pressure, as well as the ability to multi-task and manage their day effectively to balance the needs of visiting guests with room bookings and events management.

Experience of delivering 5-star service within a busy corporate or hotel environment is essential.

Experience in a client services role and previous experience in law firm would be advantageous.

Additional Information

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitality

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