Executive Receptionist

Portico; Birmingham; On-site; GBP 24,000; Full time

Job summary

A leading company is seeking an Executive Receptionist in Birmingham to ensure client satisfaction and provide excellent support. The role involves welcoming guests, managing room bookings, and facilitating meetings, all while delivering exemplary service in a busy law firm environment. Candidates are expected to have strong multitasking abilities and a friendly demeanor.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

Thank you voucher scheme

24-hour personal helpline for employees

Access to discounts and benefits platform

Training and development opportunities

Qualifications

• Bubbly personality and excellent people skills.
• Experience delivering 5-star service in a corporate or hotel environment.
• Previous client services role; experience in a law firm advantageous.

Responsibilities

• Provide a friendly welcome at reception for all visitors and guests.
• Assist in booking and facilitating onsite meetings and events.
• Handle daily tasks and requests via email, phone, and service desk app.

Skills

People Skills

Multitasking

Pressure Management

Relationship Building

Job description

Company Description

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!

Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in theircareers.

Job Description

Portico are currently recruiting for an Executive Receptionist (Client Support Executive), based at the Birmingham offices of one of the largest law firms in the world.

As a Client Support Executive, you will work across all areas of the Client Support. From providing a friendly welcome at reception to all visitors and guests, to assisting in booking and facilitating onsite meetings and events.

You will also get involved with other ad-hoc daily tasks and requests via email, phone and the service desk app.

Hours: 35 hours per week, shifts are from 08:00 - 16:00 or 09:30 - 17:30

Salary: £23,400 per annum

Qualifications

Applicants must have a bubbly personality and excellent people skills, giving them the ability to build long lasting relationships. They will have the ability to work well under pressure, as well as the ability to multi-task and manage their day effectively to balance the needs of visiting guests with room bookings and events management.

Experience of delivering 5-star service within a busy corporate or hotel environment is essential.

Experience in a client services role and previous experience in law firm would be advantageous.

Additional Information

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.